Service NSW

22K reviews
Content rating
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About this app

The official Service NSW app, making it easier to access government services.

Digital licences and credentials
Access the following digital licences and credentials, with more to come:
• Driver Licence
• RSA/RCG Competency Card
• Working with Children Check
• Recreational Fishing Licence
• Boat Driver Licence

Apply for and use vouchers:
• Active Kids / Creative Kids
• First Lap
• Before and After School Care

QR Code Check-in
• Quick, contactless check in for school visitors
• Point your device camera at a Service NSW QR Code to get started
• Save your details for a faster check in next time
• COVID Safe Check-in is no longer available and contact tracing has been discontinued.

Useful tools and services
• Verify a Digital Driver Licence via our licence checker
• Check or renew a registration
• Sign into licensed venues
• COVID-19 and Flu information

Fines and demerits
• View and pay your traffic fines
• View your demerits

Tell us what you think
• Help us help you! We’re always working on a better, stronger, faster app
• Share what you’d like to see in the app: we use your feedback to continuously improve the app experience
Updated on
May 16, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Health and fitness
This app may collect these data types
Personal info, Health and fitness and 3 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

21.5K reviews
Mark Palmer
May 24, 2023
Very useful app for accessing many services from NSW govt. In the early days it used to be glitchy but now seems to run very smoothly (if a little slow at times). Happy to see the addition of many licence types to the app and would love if you could also add the Traffic Control card from Safework NSW to the list!
4 people found this review helpful
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Service NSW
May 24, 2023
Hi Mark, thanks for your kind review and suggestion. Your suggestion has been passed along to the team that uses customer feedback to improve the app. We're happy to hear that you have been using the app for so long and think it has improved. Please let us know if there's anything else we can do to improve the app.
Kathy Crisp
May 10, 2023
In the previous version, I had my digital licence, WWCC linked and visible at the top of the app home page. Since updating, all of the things I had set up have vanished. When I tried to re add them, I get a message saying that my licence is linked to another account (which is mine, and my email address) very very frustrating.
12 people found this review helpful
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Service NSW
May 16, 2023
Hi Kathy, we're sorry to hear about your issues with the app and would like to know more. Your feedback is invaluable when improving the app. Please contact us at so we can get to the bottom of the problems you're experiencing. Thank you.
Gaetano Gargiulo
April 13, 2023
It has ups and downs, sadly many downs. The concept is great but many services are difficult to add and or do not communicate with each other via the app. Worst of all once a service is added, if some functions are not supposed via the app, it locks the functionalities via the specific service online, tried 4 different browsers with the same results... I added the toll account and was a nightmare to order brackets and add my new vehicle, I had to spend 1 hour on the phone to get this sorted
23 people found this review helpful
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Service NSW
May 4, 2023
Hi Gaetano, thanks for sharing your experience with us. We are always looking to improve and add more services to the app. If you need any help with the app or have any more feedback, please let us know at

What's new

Thanks for using the Service NSW mobile app! We used your feedback to make these improvements:
• You can now manage notification preferences for your MyServiceNSW account directly from within the app
• RSA/RCG card holders will be able to see their new Advanced Responsible Conduct of Gambling course under the classes section on completion