Service NSW

Service NSW

About this app

The official Service NSW app, making it easier to access government services.

Digital licences and credentials wallet
Access the following digital licences and credentials, with more to come:
• Driver Licence
• RSA/RCG Competency Card
• Working with Children Check
• Recreational Fishing Licence
• Boat Driver Licence
• Seniors Card
• Trade Licences

Vouchers
Apply for and use vouchers:
• Active and Creative Kids

QR Code Check-in
• Quick, contactless check in for school visitors
• Point your device camera at a Service NSW QR Code to get started
• Save your details for a faster check in next time

Useful tools and services
• Verify a Digital Driver Licence via our licence checker
• Check or renew a registration
• Sign into licensed venues
• COVID-19 and Flu information
• Set up for multi-factor authentication

Fines and demerits
• View and pay your traffic fines
• View your demerits

Tell us what you think
• Help us help you! We’re always working on a better, stronger, faster app
• Share what you’d like to see in the app: we use your feedback to continuously improve the app experience

Ratings and reviews

this app has become extremely slow, buggy and non-responsive when pressing interface buttons. it used to work fine. I've cleared cache, uninstalled and reinstalled the app, restarted my phone. nothing fixes the issue. I've determined that it is an app issue. I use a Samsung s25 Ultra. it seems fine on my partner's phone, who is using a iPhone 15 pro max. maybe it's an android based issue?

This app doesn't allow me to update my NSW driving license details. When I navigate to add driving licence section ans try to add the details, it infinitely show a white, blank screen. However, when I navigate to other sections, the app allows inserting relevant details. Seems issue persist for driving license section.

I love the convenience of nearly everything being available on my phone. I've never had any problems before. But this... Firstly, I was one of the thousands who had my account hacked into from overseas through Service Nsw a few years ago. Since then, it is impossible for even myself to log into my own account for any of their 'Services'. I give up. I will just delete the app and continue to go into their offices and wait an hour just to get an active kids voucher.

What’s new

Thanks for using the Service NSW mobile app! We use your feedback to make regular improvements. In this version -
• customers with a working mobile number on profile can remove the Service NSW app enrolled for MFA from any device
• Authenticator apps can also be set up from the app for protecting your Service NSW account