Very useful app for accessing many services from NSW govt. In the early days it used to be glitchy but now seems to run very smoothly (if a little slow at times). Happy to see the addition of many licence types to the app and would love if you could also add the Traffic Control card from Safework NSW to the list!
4 people found this review helpful
Hi Mark, thanks for your kind review and suggestion. Your suggestion has been passed along to the team that uses customer feedback to improve the app. We're happy to hear that you have been using the app for so long and think it has improved. Please let us know if there's anything else we can do to improve the app.
In the previous version, I had my digital licence, WWCC linked and visible at the top of the app home page. Since updating, all of the things I had set up have vanished. When I tried to re add them, I get a message saying that my licence is linked to another account (which is mine, and my email address) very very frustrating.
12 people found this review helpful
Hi Kathy, we're sorry to hear about your issues with the app and would like to know more. Your feedback is invaluable when improving the app. Please contact us at firstname.lastname@example.org so we can get to the bottom of the problems you're experiencing. Thank you.
It has ups and downs, sadly many downs. The concept is great but many services are difficult to add and or do not communicate with each other via the app. Worst of all once a service is added, if some functions are not supposed via the app, it locks the functionalities via the specific service online, tried 4 different browsers with the same results... I added the toll account and was a nightmare to order brackets and add my new vehicle, I had to spend 1 hour on the phone to get this sorted
23 people found this review helpful
Hi Gaetano, thanks for sharing your experience with us. We are always looking to improve and add more services to the app. If you need any help with the app or have any more feedback, please let us know at email@example.com.