Service NSW

3.8
31.8K reviews
1M+
Downloads
Content rating
Everyone
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About this app

The official Service NSW app, making it easier to access government services.

Digital licences and credentials
Access the following digital licences and credentials, with more to come:
ā€¢ Driver Licence
ā€¢ RSA/RCG Competency Card
ā€¢ Working with Children Check
ā€¢ Recreational Fishing Licence
ā€¢ Boat Driver Licence

Vouchers
Apply for and use vouchers:
ā€¢ Active Kids / Creative Kids
ā€¢ First Lap
ā€¢ Before and After School Care

QR Code Check-in
ā€¢ Quick, contactless check in for school visitors
ā€¢ Point your device camera at a Service NSW QR Code to get started
ā€¢ Save your details for a faster check in next time
ā€¢ COVID Safe Check-in is no longer available and contact tracing has been discontinued.

Useful tools and services
ā€¢ Verify a Digital Driver Licence via our licence checker
ā€¢ Check or renew a registration
ā€¢ Sign into licensed venues
ā€¢ COVID-19 and Flu information

Fines and demerits
ā€¢ View and pay your traffic fines
ā€¢ View your demerits

Tell us what you think
ā€¢ Help us help you! Weā€™re always working on a better, stronger, faster app
ā€¢ Share what youā€™d like to see in the app: we use your feedback to continuously improve the app experience
Updated on
Jul 4, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.8
31.2K reviews
Steve N
June 22, 2024
Every time I have had to do anything with Service NSW it's always been super easy. The staff are always friendly, helpful and efficient. And they always seem to get the issue sorted or can point you in the right direction if unable to help you there. The banks, telcos etc could learn a lot from how this organisation is run.
21 people found this review helpful
Did you find this helpful?
Service NSW
July 5, 2024
Hi Steve, thanks for your kind review. We're glad to hear you've had a positive experience with Service NSW! The team greatly appreciates your support. Please let us know if there's anything else we can do.
Yoshi Walsh
July 1, 2024
The app has plenty of useful features and works reliably. It's compatible with password managers. I also love that it supports a "Preferred Name" for contact details, this is a fantastic feature of trans people.
1 person found this review helpful
Did you find this helpful?
Service NSW
July 5, 2024
Hi Yoshi, thanks for your kind and considerate feedback. This motivates us to keep working hard to provide you with the best service. Please let us know if there's anything else you would like to see in the app - your feedback is greatly appreciated.
Anthony Shaw
July 7, 2024
If I get another reminder about rego being due at 2am in the bloody morning ...geeesh. Is there any way to change settings on this app? Besides this annoying fault, the app is fine. Edit 6.4.24 Seriously - I thought my review was clear. Dont send rego reminders out to users at all hours of the morning. Simple. Edit 8.7.24 Still getting reminders at 2am.
Did you find this helpful?
Service NSW
April 5, 2024
Hi Anthony, thank you for letting us know about your experience with the app. Our app is improved using feedback like yours. Please let us know if there's anything we can help you with at mobileapp@service.nsw.gov.au.

What's new

Thanks for using the Service NSW mobile app! We use your feedback to make regular improvements.

From this version, when you set your app up with your account you will be prompted to set the app up for multi-factor authentication as well! This is also available from the app's Settings screen. Set this up on your most used device to protect your MyServiceNSW account from unauthorised use.