Service NSW

Service NSW

About this app

The official Service NSW app, making it easier to access government services.

Digital licences and credentials
Access the following digital licences and credentials, with more to come:
• Driver Licence
• RSA/RCG Competency Card
• Working with Children Check
• Recreational Fishing Licence
• Boat Driver Licence

Vouchers
Apply for and use vouchers:
• Active Kids / Creative Kids
• First Lap
• Before and After School Care

QR Code Check-in
• Quick, contactless check in for school visitors
• Point your device camera at a Service NSW QR Code to get started
• Save your details for a faster check in next time
• COVID Safe Check-in is no longer available and contact tracing has been discontinued.

Useful tools and services
• Verify a Digital Driver Licence via our licence checker
• Check or renew a registration
• Sign into licensed venues
• COVID-19 and Flu information

Fines and demerits
• View and pay your traffic fines
• View your demerits

Tell us what you think
• Help us help you! We’re always working on a better, stronger, faster app
• Share what you’d like to see in the app: we use your feedback to continuously improve the app experience

Ratings and reviews

It was amazing. Now everytime I try to open the app. it sits at the loading screen and does nothing. Ive tried resetting password, logging in with pin and biometrics, and removing account from device. Always same issue. I have to open the website to access anything. I have a samsung s24 ultra and keep everything up to date. This is happening since the last update

when opening in tablet instead app shows vertically like in mobile phone instead of landscape. Also one window, when in tablet and turning to portrait because you can't see or access bottom part of image, closes the app. Third problem. When typing in this box you can't access the submit button unless you close the alphabet. What a schemozzle.

Every time I have had to do anything with Service NSW it's always been super easy. The staff are always friendly, helpful and efficient. And they always seem to get the issue sorted or can point you in the right direction if unable to help you there. The banks, telcos etc could learn a lot from how this organisation is run.

What's new

Thanks for using the Service NSW mobile app! We use your feedback to make regular improvements.

From this version, when you set your app up with your account you will be prompted to set the app up for multi-factor authentication as well! This is also available from the app's Settings screen. Set this up on your most used device to protect your MyServiceNSW account from unauthorised use.