6.32K reviews
Content rating
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About this app

Opal Travel is the official app for managing your travel across the public transport network in Sydney (Australia), and surrounding regions. Use the app to plan trips, top up your Opal balance, view trip and transaction history, and access other useful information all on your Android device. Opal Travel can be used with both registered and unregistered Opal cards.

With this app you can:
- Plan trips and see fare estimates
- View and top up your Opal balance on the go
- Register your Opal card or credit/debit card you use to catch public transport
- View travel history and transactions for both Opal and credit/debit card tap ons
- Set up automatic balance top ups
- Report an Opal card as lost or stolen and transfer the balance to another Opal card
- Get location-based alerts when approaching your stop
- Get notifications about delays and disruptions specific to your trip
- Check weekly travel rewards
- Scan your Opal card with your device to check tap on status, account balance and weekly travel rewards (compatible NFC-enabled Android devices only)
- See Opal retailer locations on a map

Opal card scanning may not work on all devices.
Designed for use with Adult, Child/Youth, Concession and Senior/Pensioner Opal cards, and American Express, MasterCard and Visa only.
Not compatible with rooted (jailbroken) Android devices.

By installing Opal Travel you acknowledge and accept the Opal Travel app Terms of Use and agree to receive those Terms of Use and any amendments electronically via Google Play. You acknowledge that Transport for NSW will not send you a paper copy.

For more information visit https://transportnsw.info/apps/opal-travel
Updated on
Nov 6, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

6.17K reviews
Nick B
November 15, 2022
The app works but it's a usability nightmare. Planning a trip is slow when searching for stations, no recent search history, and the app always returns to the home screen when you switch away. As others mentioned, any money left on a card when you are done with it is basically forfeit so don't load the card with anything more than you need.
6 people found this review helpful
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M Hutchings
November 7, 2023
Sack the Government!! Buses either are ghost buses that never arrive yet show up in the app as "1 minute ago" or non-express buses that refuse to stop despite frantic waving. Had to stand on the road to ensure my bus would stop after 2 zoomed by. This is dangerous! Update after app developer response: I have provided feedback to transportnsw, the Minister & the bus company several times and they simply reply with meaningless form letters and it just gets worse. No-one cares.
1 person found this review helpful
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Transport for NSW
November 7, 2023
Hi there, thank you for taking the time to provide your feedback and we apologise for any inconvenience you are experiencing. As your feedback relates to the timetable for bus services, we encourage you to provide your feedback using the Transport Info feedback forms: http://www.transportnsw.info/feedback.
Archie Segrave
August 22, 2023
The app is missing functuallity from the website version of trip planner, for example the ability to change your walking speed. in the departures page, it also shows busses that skip the stop or only set down. For example, the #2 bus in wollongong shoes that it picks up and sets down in wonoona, but it only sets down. (or vice versa depending on direction). On the website version of departures, it will not show a bus that bus if you type in an arrival stop where it picks up only. This is good
26 people found this review helpful
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Transport for NSW
August 30, 2023
Hi Archie Segrave, Thank you for your feedback about Opal Travel app! Transport for NSW is always working with web and app developers, and technology experts to identify the best transport experience for our customers. We appreciate taking the time to provide us with your thoughts. Your feedback has been forwarded to the app team for review.

What's new

This release includes performance improvements and will require a mandatory update.