Service NSW

3.6
22.4K reviews
1M+
Downloads
Content rating
Everyone
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About this app

The official Service NSW app, making it easier to access government services.

Digital licences and credentials
Access the following digital licences and credentials, with more to come:
• Driver Licence
• RSA/RCG Competency Card
• Working with Children Check
• Recreational Fishing Licence
• Boat Driver Licence

Vouchers
Apply for and use vouchers:
• Active Kids / Creative Kids
• First Lap
• Before and After School Care

QR Code Check-in
• Quick, contactless check in for school visitors
• Point your device camera at a Service NSW QR Code to get started
• Save your details for a faster check in next time
• COVID Safe Check-in is no longer available and contact tracing has been discontinued.

Useful tools and services
• Verify a Digital Driver Licence via our licence checker
• Check or renew a registration
• Sign into licensed venues
• COVID-19 and Flu information

Fines and demerits
• View and pay your traffic fines
• View your demerits

Tell us what you think
• Help us help you! We’re always working on a better, stronger, faster app
• Share what you’d like to see in the app: we use your feedback to continuously improve the app experience
Updated on
5 Feb 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.5
21.8K reviews
Gareth Watson
18 February 2024
Unable to verify / add licences. Well they were previously on there, now they're not and it seems too difficult to add them into the app without a phone call and we all know how long a phone call to Service NSW is likely to last. What's the point in being licenced in NSW if you can't add your licences to the service nsw app.
Did you find this helpful?
Service NSW
20 February 2024
Hi Gareth, thank you for letting us know about your experience with the app. The app is improved using customer feedback such as yours. Please contact us at mobileapp@service.nsw.gov.au so we can take a closer look at this issue for you.
Deborah Newington
16 January 2024
When will Service NSW fix their app? It can no longer be used after updating. Have uninstalled/reinstalled too many times to count. It is on a perpetual loop of asking to log in, even sending the 6 digit code on first try. But alas no.... never ending loop of entering details only to be taken back to a login screen. I have called the support line where they said "a few people have mentioned this" yet still nothing has been done. ZERO STARS DO NOT RECOMMEND!
9 people found this review helpful
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Service NSW
18 January 2024
Hi Deborah, we're sorry to hear that you have been experiencing this issue. We have found that it is often caused by antivirus apps such as the AVG app. If you any, please uninstall it and try logging in again. If this does not resolve the issue, please contact us at mobileapp@service.nsw.gov.au so we can look further into this for you. Thank you.
Dave Seychell
17 December 2023
This app is constantly improving. Easy way to carry ALL your NSW Gov credentials. The links to other services work well. The QR sign in is simple once you get the hang of it. Still can be buggy and let you down on the day, so it's still good to keep your options open if you check rego a lot. The My Rego button has been unpredictable for a while now.
16 people found this review helpful
Did you find this helpful?
Service NSW
18 December 2023
Hi Dave, thank you for sharing your feedback with us. Would you mind letting us know what goes wrong when attempting to view your registrations, and roughly how often this occurs? We're keen to improve this experience. Please let us know at mobileapp@service.nsw.gov.au.

What's new

Thanks for using the Service NSW mobile app! We've used your feedback to improve the app.
• You can now use shortcuts to access free rego check and school check-in screens
(tap and hold the Service NSW app icon on your device's home screen to access shortcuts)