1.8
1.38K reviews
Government
500K+
Downloads
Content rating
Everyone
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About this app

ServiceWA is provided by the WA Government to help people connect with WA State Government services. It is designed for Australian residents or citizens who live in WA, do business here, or are visiting WA.

The ServiceWA app allows you to activate and access select WA Government services in one place.

The App may require you to enable camera or location services based on the service that you enable.

For more information about ServiceWA, including how to link your Digital Identity, visit https://www.wa.gov.au/organisation/government-of-western-australia/servicewa-mobile-app
Updated on
Nov 14, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info and Photos and videos
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

1.8
1.35K reviews
excess
November 21, 2025
our government wants to see the inside of our skin before giving us the services they provide with this app, aswell 50 other apps in the process. I submitted my Drivers licence, Medicare card, BIRTH certificate, medical records, and STILL they don't believe i'm who I am. Not until I give them money for even MORE I.D. to not trust me from. Finding a referee for a passport is an uncomfortabley invasive procedure and i've asked two doctors who have turned it down because they feel uncomfortable.
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N Mac
August 2, 2025
update 2025... was about to uninstall it, as I never use it, but I had a look to see if it has any current use. It has a completely different function to the original (Covid monitoring). Now provides connection to many useful government and Non Gvt services. I have decided to keep it. Same ongoing issue with having to use the awkward MygovID app (back and forth game) if you need to actually login to a service though. I wish they'd replace that awful method and integrate ID within the one app.
60 people found this review helpful
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Government of Western Australia
February 18, 2022
Thank you for your review. Your feedback has been provided to the developers.
Samantha Johns
May 6, 2025
absolute nightmare!! I've downloaded 5 time and uninstalled 5 times because when I go to log in, it's just a blank page! I've messaged and asked for help, got absolutely nothing more than I have already tried! they say we need this app, but they have more issues than it's worth. come on, all the technology we have today and they can't make a simple app work!! go figure
55 people found this review helpful
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What’s new

This update includes bug fixes and enhancements.
Have a question or suggestion? Email us at support@digital.wa.gov.au