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Update: working in most aspects! However it is still bugging out on wait-lists and cancellations. Currently it seems if I get taken off a wait-list instead of turning orange like the classes I'm in, it says wait-list "null" and stays blue (I just check Mindbody to see if I'm off and scheduled). Cancellations, regardless of when I cancel are showing errors, so currently using a third party app to rectify/schedule. I think once all is smooth it'll be a great update!
6 people found this review helpful
Ultimate Fitness Group
October 15, 2024
Thanks for updating your review. The issues with cancelling waitlisted classes have been resolved, and the issues with waitlist indicators will be resolved soon. Thank you for your patience.

Alex K.
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Bad design. You have 1-click booking for a class (which is great) but if you click wrong, you cannot cancel without losing your visit. Even if you cancel within minutes from clicking. Deceptive and unfair. Also they started listing some weird classes like Hyrox and the app doesn't have any way to find out what is that class is about, neither on the booking screen nor in general.
1 person found this review helpful

Madhavi
The app interface is great š. Easy to use, for both booking in studio workouts or outdoor activities. Best thing about OT classes are, they are very well curated with energetic coaches and also you can set your own pace and keep improving. Just in 3 classes I have experienced the change in myself. Glad to part of Team Orangetheory.