All of Proximus in your pocket!
With the My Proximus app, you stay in control of your products and services anytime and anywhere. In a nutshell, it allows you to:
• keep track of your monthly data usage, calling minutes and text messages, or check your credit balance;
• buy an additional mobile data volume if you have exceeded the data volume included in your mobile subscription;
• consult and pay your bills directly via the app;
• check or change the rate plan you have subscribed to;
• order mobile or TV options and manage those you have already activated;
• top up your or a family member's Pay Go card;
• view any appointments you have made with one of our technicians;
• keep track of your orders;
• manage several accounts;
• easily manage the details linked to your account: change your profile photo, access your confidentiality settings, etc.
• get access to exclusive deals and contests with Enjoy
• discover additional services for your smartphone (insurance, recycling, etc.)
• use additional practical services (mobility, energy, etc.)
• easily find a solution to your problem thanks to our different support channels: chat, FAQs, helpline, tutorials, etc.
Thank you for your support and suggestions! Your feedback is very important to us and allow us to make the right improvements to our app. 😊