Tim Croes
I have to give my fingerprint for every document I try to open, again and again, and most documents are highly secured, so I get redirected to itsme, but after successfully logging in, it just gives an error and I get stuck in an infinite loop. Also, the app seems to run on chrome, so there is no point in having an app if it's just a website.
3 people found this review helpful
Hello,
Can you send us an email for that at community@doccle.be? Then we will check this for you.
Sam
A Google user
- Flag inappropriate
- Show review history
I want to pay a bill when it is due and not when I receive it. Either notify me then or allow me to program the payment for later. Delegating this task via a standard Short Payment Descriptor to the bank app would be better. Landscape mode needed to be able to read small text of documents (pinch to zoom doesn't allow to see the full width of the page, making it difficult to read.). Please allow to copy the text! Partner's list should be sorted and searchable.
4 people found this review helpful
Matthieu Gaeremynck
- Flag inappropriate
- Show review history
Not so long ago this app made sense to keep a track of your documents. Now we have eBox etc with same functionalities. Additionally, you can't remove any connection resulting in a duplication of messages. On top, contacted support multiple times but nobody responded. This makes me wonder if this is still actif or almost phased out. 2022-01-08: Thanks for the reply, I always used the built in chat/support option. 2022-01-15: incident resolved by mail exchange. Updated review score.
7 people found this review helpful
Hi Matthieu, we're standing at more than two million users and counting so we're very far from being phased out but thank you for your concern nonetheless. I haven't found your message, could you tell us via community@docce.be with which e-mail address you contacted our support ? I will verify why you did not get an answer. Thanks, Bruno