UBS & UBS key4

UBS AG

About this app

This is the UBS Mobile Banking App for all our UBS clients (excl. the United States and Australia) who can benefit from these digital services.
Please note, that the available functionalities of our app may vary depending on your domicile.

If you live in Switzerland, you can open directly via the app.
Do you meet the requirements to use our Mobile Banking App?
•  You are client of a UBS Group company and benefit from UBS’s corresponding digital services.

How secure is our Mobile Banking App?
In short, UBS Mobile Banking provides state-of-the-art security.
How? Our security concept protects you fourfold. We uniquely identify you with the Access App or Access Card. By defining security settings and activating real-time notifications, you can increase security even more. Furthermore, we use artificial intelligence to check certain transactions for irregularities. And we help you use the internet safely – see our security recommendations on ubs.com/security.
Further information:
UBS Switzerland AG and other non-US subsidiaries of UBS Group AG have made the UBS Mobile Banking App ("App") available exclusively to existing clients that benefit from these services with the exception of US and Australian clients.
The fact that the App can be downloaded from the US or Australia and/or any other country’s App Store does not constitute a solicitation, offer or recommendation to enter into a transaction, nor is it to be understood as a solicitation or offer for a client relationship between the person downloading the App and UBS Switzerland AG or other non-US subsidiaries of UBS Group AG.

Ratings and reviews

Making a payment is about 7 clicks away. It automatically chooses to make the payment the day after for no reason at all, even though the banking day might not have started and it asks me to "assess" the payment, meaning to click whether it is sending money to friends, paying for a service, etc. This is allegedly for safety, but no idea how this contributes to it. From a user persoective it is all extremely clunky and inconvenient.

There's a feedback form for key4 insights feature in the app that doesn't work, so get my feedback here. I've deactivated key4 insights 3 times already, and still saw "we've added key4 insights widget to your home screen" again. Respect the user's choice! If I deactivated it, it means that I don't need this feature, and it won't change after you activate it for me again.

updated review in June 2026: your update last month required me again to delete 5 of my biggest apps. Should that happen again I have nothing more to delete and therefor must change banks. This is disgusting! sort it out! the updates are huge most of the time. I often have to delete up to 5 other apps. Not okay UBS! Seems like a whole lot of data trash as things are not being streamlined on the back end. I have other bank and card apps and your app is the only one I have this problem with.

What’s new

Small improvements and bug fixes.