UBS & UBS key4

UBS AG

About this app

This is the UBS Mobile Banking App for all our UBS clients (excl. the United States and Australia) who can benefit from these digital services.
Please note, that the available functionalities of our app may vary depending on your domicile.

If you live in Switzerland, you can open our digital product line UBS key4 directly via app:
• UBS key4 banking for your private banking
• UBS key4 business for the founding of an SA or SARL

Do you meet the requirements to use our Mobile Banking App?
• Smartphone with at least Android version 9.0, when opening an account with UBS key4 at least Android version 10.0
• You are client of a UBS Group company and benefit from UBS’s corresponding digital services.

How secure is our Mobile Banking App?
In short, UBS Mobile Banking provides state-of-the-art security.
How? Our security concept protects you fourfold. We uniquely identify you with the Access App or Access Card. By defining security settings and activating real-time notifications, you can increase security even more. Furthermore, we use artificial intelligence to check certain transactions for irregularities. And we help you use the internet safely – see our security recommendations on ubs.com/security.

Further information:
UBS Switzerland AG and other non-US subsidiaries of UBS Group AG have made the UBS & UBS key4 Mobile Banking App ("App") available exclusively to existing clients that benefit from these services with the exception of US and Australian clients.
The fact that the App can be downloaded from the US or Australia and/or any other country’s App Store does not constitute a solicitation, offer or recommendation to enter into a transaction, nor is it to be understood as a solicitation or offer for a client relationship between the person downloading the App and UBS Switzerland AG or other non-US subsidiaries of UBS Group AG.

Ratings and reviews

This app is really really Bad. Updates at least once per month, if there is a new one you have to install it or it won't work. Sometimes after a new update it just will not work anymore.. Sometimes I have to enter the payment Datas 4, 5, 6 times until it finally works. It crashes all the time! This is just humiliation ritual.. Avoid!

Apart from the spying permissions as view network connections, have full network access, calendar, location, microphone, and shared storage, already the registration fails. It blocks at one of the last steps. Same as the badly programmed Credit Suisse app that was - please correct me if I am wrong - apparently a Swisscom work.

I spent an hour trying to figure out how to make a bank transfer. With Revolut, it's three clicks and you can do it on weekends with no fees. With UBS, you practically have to wrestle with the system to discover that they don't accept transfers on weekends, and on top of that, they charge 5 CHF for bank fees plus "UNDEFINED TRANSFER FEES." What do you mean, undefined? Huh? Either you tell me what it costs, or I'm switching banks. This is just one of the many issues that ubs has. Dissatisfied >:(

What’s new

Small improvements and bug fixes.