
Salah Jalal
This app does a good job of bringing together essential day-to-day services. However, I would really appreciate the ability to add and manage my family members’ (wife and kids) IDs and passports, including handling renewals for them. If this feature is added, I’d be happy to raise my rating to 3 stars. For now, I think 2 stars is fair. I’d consider giving 4 or 5 stars once the app covers all government services across different ministries in one place. Wishing the team all the best!
3 people found this review helpful
Information & eGovernment Authority
July 13, 2025
Thank you for your interaction. We appreciate your feedback. You can view and renew your children’s ID cards via the “My Children” feature in the app. Your comment will be shared with the relevant team to look into it, and we welcome your comments & suggestions through the Tawasul system via www.bahrain.bh/tawasul.

Bapodra Jayesh
When I open mygov app and go to the profile button, it will ask to login via ekey2.0, then ekey2.0 opens and authorization request pops up, if 1 approve the request, it always fails. I have tried it many times for many days, but no success. please fix the issues Update after 1 day: Issue resolved by the support from ekey team
3 people found this review helpful
Information & eGovernment Authority
June 22, 2025
Thank you for your interaction. If you’re still facing any issue with the app please share the details and a screenshot with us via the Tawasul system www.bahrain.bh/tawasul or call 80008001.

Love Bahrain
I’d like to commend the Kingdom of Bahrain for this fantastic initiative. Having all government services in one app is incredibly convenient and shows great care for residents. However, I noticed a technical issue: I have three children, and only the youngest can enable all features, including the residence permit and ID card. The older two can activate the ID card but not the residence permit. Kindly review this inconsistency. Additionally, after the recent update, showing DND settings.
4 people found this review helpful
Information & eGovernment Authority
July 1, 2025
Thank you for your interaction. To be able to assist your better please send the details with your contact number, and a screenshot of the issue to the Information & eGovernment Authority through Tawasul system www.bahrain.bh/tawasul