Tab Enta
All worked smooth as butter until one random day when I opened the app to find that ALL of my data - safety plan, health info, etc - had been wiped with no option to revert or restore from a backup. I have more coping strategies than can be recalled on demand from memory at the best of times, much less in acute crisis. This random, unannounced deletion of a user's entire safety plan could have ended much worse. Better to keep your safety plan in a password-protected, backed-up text file.
MobileSupport
23 April 2024
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience it may have caused you. We are currently investigating it.