
Keri Kinyon
this app is amazing and the insight it provides with trends and learning material is amazing. my only issues are when adding meals (generally at the end of the day), I like to capture the time based on the start of spikes. despite showing the correct time on the graph, it usually reverts to whatever the current time is. I usually have to go back and edit the entry to adjust the time which gets annoying. It also glitches when attempting to predict my input in free text boxes and req's add'l edits
2 people found this review helpful
Nutrisense, Inc
November 13, 2024
Thank you for your feedback and we're glad you find these helpful, Keri! We're sorry to hear of the inconveniences you've experienced and we're actively working to improve these aspects of the app to provide a smoother user experience. If you'd like to discuss this further, please don't hesitate to reach out to our support team. We're here to help!

Ashley Salas
It worked well enough for about a month. Then the app wouldn't sync with the CGM. Even after switching CGMs, the app wouldn't connect. I followed all the steps that NS suggested but, at times, the app wouldn't connect to the CGM for days. When it did work well, NS didn't have the features of other apps. For example, NS does not provide alerts through the app when blood sugar is too high or too low. If NS can fix these issues, it would be a good product. Without it, I cancelled service.
2 people found this review helpful

Rooz Khosravi
Reasonably good app. The fairly new update improved the app. I enjoyed working with the nutritionist. She really helped me understand how to use the data and optimize my diet. The customer service is really sub-standard. Simple solutions like adding an extra patch was ignored. The food database is limited make it hard to track everything. On time shipping of sensors is not streamlined. Lots of room to improve.
4 people found this review helpful