4.2
208K reviews
5M+
Downloads
Content rating
Everyone
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About this app

The most important services & advantages in the Mein o2 app.

With the multiple award-winning Mein o2 app, you can use the most important services and benefits anytime, anywhere.

It doesn't matter whether it's a prepaid or term contract, you'll find everything here at a glance. The o2 Business App is available for business customers.

The Mein o2 app offers the following functions:

FOR CONTRACT CUSTOMER
———
• Check consumption: data volume at home and abroad, telephony and SMS outside of flat rates - also as a home widget
• View tariff details and book tariff options
• Change customer data – conveniently while on the move
• View invoices and itemized bills (EVN).
• SIM & contract services such as number portability, order and activate eSIM, manage third-party services and much more.
• Send live check of the o2 network and fault report
• New customer benefits every month with our Priority loyalty program


FOR PREPAID CUSTOMERS:INS
———
• Check used data volume & units (minutes & SMS).
• View current credit and easily top up credit
• Change tariff or book additional options
• Change customer data – conveniently while on the move
• Live check of the o2 network


FOR MY HANDY CUSTOMERS
———
• Information on the My Handy contract
• Digital version of the invoice
• Insight into the installment plan
• Early Payment


PLEASE NOTE
———
Mein o2 is the app for o2 private customers. The »o2 Business App« is available for business customers. Alice Mobile connections and third-party providers are not supported.


LIABILITY/REQUIREMENTS
———
Please note: This app is based on the online services of Telefónica Germany. Constant availability of the service cannot be guaranteed. To use the Mein o2 app, an account at o2online.de is required
Updated on
Jan 11, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
Data can’t be deleted
4.2
208K reviews
Ben Stahl
January 9, 2023
It is impossible to use the app to pay with a credit card to load the prepaid option. You finish up in a loop ,it keeps redirecting you to the start .Password problems also happen frequently. Had to get a new password because of log in not working The New password is not working as well.This is a shambles. .
1 person found this review helpful
Telefónica Germany GmbH & Co. OHG
January 9, 2023
Dear Ben Stahl, thank yu for your review. Does the payment by credicard works, when you are using the onlineportal?
John Grant
October 24, 2022
In general the app does what it is supposed to do. Every now and then it does not update, which can be frustrating especially at the end of the month. It could get an extra star of one were able to copy the data or of the app into the clipboard. Upgrade offers tend to be worse than new client offers. But perhaps that's not the fault of the app :-) so I gave the app the benefit of the doubt.
2 people found this review helpful
Malarvizhi Ganesan
November 23, 2022
Terrible experience. When I went to the O2 store yesterday to buy a post paid Sim card, the guy was insisting on me signing the contract immediately without explaining the terms and conditions. Now that I find prepaid is cheaper and I'm student, so I cannot afford the cost now, I want to terminate the contract. The store guy is not letting me do that. When I called customer service, he said I can cancel the contract immediately. Kindly let me know the procedure to terminate the contract.
1 person found this review helpful
Telefónica Germany GmbH & Co. OHG
November 24, 2022
Dear Malarvizhi Ganesan, thank you for your review. Contracts concluded in the shop do not have a 14-day right of cancellation, as contracts concluded online or by telephone do. Please contact the respective shop in case of complaints.

What's new

Dieses Update enthält Bugfixes.

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