Mein o2

Telefónica Germany GmbH & Co. OHG

Contains ads

About this app

The most important services & advantages in the Mein o2 app.

With the multiple award-winning Mein o2 app, you can use the most important services and benefits anytime, anywhere.

It doesn't matter whether it's a prepaid or term contract, you'll find everything here at a glance. The o2 Business App is available for business customers.

The Mein o2 app offers the following functions:

FOR CONTRACT CUSTOMER
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• Check consumption: data volume at home and abroad, telephony and SMS outside of flat rates - also as a home widget
• View tariff details and book tariff options
• Change customer data – conveniently while on the move
• View invoices and itemized bills (EVN).
• SIM & contract services such as number portability, order and activate eSIM, manage third-party services and much more.
• Send live check of the o2 network and fault report
• New customer benefits every month with our Priority loyalty program


FOR PREPAID CUSTOMERS:INS
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• Check used data volume & units (minutes & SMS).
• View current credit and easily top up credit
• Change tariff or book additional options
• Change customer data – conveniently while on the move
• Live check of the o2 network


FOR MY HANDY CUSTOMERS
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• Information on the My Handy contract
• Digital version of the invoice
• Insight into the installment plan
• Early Payment


PLEASE NOTE
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Mein o2 is the app for o2 private customers. The »o2 Business App« is available for business customers. Alice Mobile connections and third-party providers are not supported.


LIABILITY/REQUIREMENTS
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Please note: This app is based on the online services of Telefónica Germany. Constant availability of the service cannot be guaranteed. To use the Mein o2 app, an account at o2online.de is required

Ratings and reviews

Amazingly awful payment process. They can't even automatically prefill my mobile number during the payment procedure. After you paid it takes a few minutes for money to arrive in the app. Abd of course you can't use the internet to pay for the service when you run out of money on current balance.

Totall mess, thats all i can say. Edit, now they added limitation on ussage in roaming, making complete experience even worse. And apparently app is counting only 300 MB as allowed outside Germany. And by restrictions, i mean i cant use complete internet volumen outside Germany, even if i have roaming plus active Not to mention absence of English (AT LEAST) language in app Slow, unlogical, unpractical All in all, im just so sad im tied with a contract, and too bussy to go to see my lawyer.

Not all functions are available in an User Friendly speaker of a multicultural native language. e.g I would find this app less irritating if all functions were available in English. Unbelievable that even after several years, that this App is still not available e.g. in the English Language