MyLebara

Lebara Limited

About this app

Welcome to MyLebara!

Manage your account anytime, anywhere.

• Top up using a credit or debit card or PayPal.
• Check your balance and allowance.
• View your recent activity.
• Get online support.

The MyLebara app is free, but data charges may apply. It is available in France, the UK, Germany, Denmark, Netherlands, and Spain.

Don't have a Lebara SIM card? Order a SIM at lebara.com to enjoy:
• Great deals on mobile bundles
• The Orange network quality
• Free SIM card

Ratings and reviews

Performance is dire; choosing a menu item usually results in a "Loading..." message blocking for around a minute Every time I click on Saved Payment Methods, I'm taken to a screen to add a new method, even though I've already added one; this means that I cannot view existing methods All in all, not a very pleasant experience; could do a lot better P.S. I have a feeling that the app gets good ratings because people are reviewing the Lebara network, and not the app?

After being a loyal customer with Lebara since they started, I was sent a message saying they couldn't receive payment. I realised i hadn't updated my new credit card. After doing so, I was told that I'm on pay as you go. it was a nightmare trying to navigate their App and when I finally managed to get hold of an advisor on the telephone, he was unable to help. I have now had to renew my lebara account on a different price plan. Not the way to treat a loyal customer

Awful customer service! I have been trying to change my email for over a month and despite promises to sort the problem - I find I am wasting my time. ID managed it on their app in less than 2 minutes, but Lebara insists on sending a code which expires after 3 minutes - but they don't send it for 10+ minutes!!! Spent ages talking to customer service, told it was sorted, but still not

What’s new

We're always making improvements to our app.
In our latest update, we've introduced some bug fixes to improve performance.