Medgate

Medgate Partner Network

About this app

Switzerland

With the Medgate App, you have the doctor with you at all times. The App offers you simple, fast and secure access to comprehensive medical care by phone, video or chat. Medgate has more than 100 doctors who take time for you and provide you with competent advice and treatment. Patients benefit from Medgate's 20 years of experience in the field of digital health and telemedicine.

Pros:
- 24/7 access to competent medical team
- No long waiting times
- Thanks to artificial intelligence: fast, uncomplicated clarification of whether a teleconsultation or a physical visit to the doctor makes sense
- Avoid unnecessary medical consultations
- Consultation and treatment by experienced medical specialists
- Receive prescriptions, medical certificates, certificates of incapacity for work, referrals and prescriptions
- Summary of the doctor's consultation and the treatment plan directly in the App
- Register your favorite doctors

This is how telemedicine treatment works:
1. Enter your symptoms
2. Book an appointment for a telephone or video consultation
3. Receive advice and treatment from doctors
4. View your personal treatment plan and other medical documents

Security
Security is a top priority for the Medgate Partner Network. That is why the Medgate App also places particular emphasis on guaranteed data protection. The user's identity is verified with a process that makes use of an identity card. Medgate is the manufacturer, distributor and operator of the App. Medical services are provided by members of the Medgate Partner Network.

Costs
The consultation is billed via the health insurance company in the context of statutory benefits (analogous to a visit to a doctor's office) and is recognized by all Swiss health insurers. A teleconsultation costs on average CHF 50. In certain insurance models, there are no costs related to franchises or deductibles.

Feedback
The Medgate App is under continuous development and is adapted to the needs of users. We welcome your feedback ([e-mail]) so that we can continue to optimize the Medgate App.


Germany

The German Medgate app offers the following advantages:
• 24/7 access to competent medical team
• No long waiting times
• initial medical assessment of the patient during the telemedical consultation
• Avoidance of unnecessary doctor consultations
• Consultation and treatment by experienced medical specialists
• Issuance of prescriptions, incapacity certificates, referrals and prescriptions
• Summary of the doctor's consultation and treatment plan directly in the app
• Deposit of the favorite doctors

Privately insured patients can book a video consultation and submit the invoice (GOÄ) to their private health insurance as usual.

We are continuously developing features and new services. We welcome your feedback ([e-mail]) so that we can continuously optimize the Medgate app.

What's new

Our app is temporarily available with limited functionality. An update was necessary due to technological requirements. We are working to restore full functionality as quickly as possible and thank you for your understanding.