Welcome to the Medgate App.
With the App you have easy, fast and secure access to comprehensive medical care by phone or video. You can book a telemedicine consultation with one of about 70 doctors without calling in advance. You can do this from anywhere, around the clock and up to 48 hours in advance. Thanks to around 7 million patient contacts since 2000, Medgate has a great deal of experience in telemedicine.

Functions of the Medgate App:

Online appointment booking:
• Book an appointment for a phone or video consultation with a doctor in just a few steps
• Choose the language for your consultation with the doctor (D, F, I, E)
• Upload images, videos and voice messages
• Overview of all booked appointments
• Option of postponing an existing appointment for a phone or video consultation

Telemedicine care:
• Consultation and treatment by an experienced Medgate doctor
• Requests for prescriptions and medical certificates
• Referrals to your family doctor or a specialist
• Evaluate the consultation and choose your favorite doctor

Digital treatment plan
• Mobile access to medical data
• View all information on the recommended treatment and doctor's appointments
• Especially for people insured with the Telmed plan:
- Treatment plans are easy to update digitally
- View all treatments arranged with Medgate
- Direct recording of referrals or an alternative doctor for ongoing treatments

• Shortly before the booked teleconsultation (reminder)
• On receipt of the treatment plan or if the plan has been updated

• Create and manage a personal profile
• Add and manage the profiles of children

• People whose health insurer is a Medgate partner
• People who have a membership with Medgate

• Security is a top priority for Medgate Partner Network. That is why Medgate Partner Network attaches particular importance to ensuring data protection and medical confidentiality with the Medgate App.
• The user’s identity is checked with a verification process based on the identity card.
• Login requires a fingerprint / Touch ID or password.

The Medgate App is constantly undergoing further development and adaptation to the needs of its users. We look forward to your feedback so that we can continue to optimize the Medgate App.
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What's New

Thank you for using the Medgate App. The App is updated regularly in order to improve its performance and add new features.
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Additional Information

July 24, 2018
Current Version
Requires Android
4.3 and up
Content Rating
Interactive Elements
Shares Info
Offered By
Medgate Partner Network
Gellertstrasse 19, 4020 Basel
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