ZKB Access

Zürcher Kantonalbank

About this app

With the ZKB Access App, you can log in to Zürcher Kantonalbank's digital banking easily and securely.

New customers can also verify their identity from home or at one of our branches.

Advantages of the ZKB Access App:

- High flexibility thanks to the use of your smartphone or tablet

- Easy identification with ID scan and video selfie for new customers

- High security due to the separation of two channels (smartphone and eBanking)

Further information can be found at www.zkb.ch/access-faq

Ratings and reviews

Failry poor user experience, as I have to manually type in the code to the web app. Previously with SMS and automatic code recognition the code was automatically copied into the clipboard and could be synchronised with the PC and pasted directly into the browser. Other apps allow to accept directly. In addition, every so often the code is wrong and I need to restart the login process to receive a new code

"Identification unsuccessful". Well, I'll visit a branch, but next time they want an app for verification, rather than limit with a very inefficient process, they should provide verification via facecall or also via scanned document instead of realtime only, since the error was unknown. The bank is nice, but this app needs to be tested and fixed...

The app has one purpose, to log into your e-banking account on your computer, but it doesn't work. After having been i contact with tech support, they've told me they're aware of the bug, but haven't fixed it yet. Will switch to UBS soon, at least these guys know how to make an app that works.

What’s new

You can now activate the ZKB Mobile Banking App via the ZKB Access App, without having to go through eBanking Web. You will also soon be able to use ZKB Access to log in. The new login will allow you to use ZKB Mobile Banking on multiple devices.