
Michael Schaufelberger
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Payment by QR codes / pdf works well, and the customer support is very good so far. But I have two issues with the app. - Please let me hide all the balances in the app for privacy reasons. It's unsettling to merely open the app and show everyone around me the balances (e.g. when commuting). - I have a crash every single time I try to do a money transfer between accounts. Also, why can't we have screenshots? Edit: the first part has been fixed. It still crashes when using a non-stock keyboard.
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mobile dreissig
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"We are unable to process your request" error when selecting assest view. Data cleared app reinstalled an registered again. Poor support skills keeping me busy supporting their problem determination process instead of fixing the error introduced with recent release. 2nd custody account not visible anymore. Asset view filter not working. Really bad quality assurance testing and most importantly of al,l customer experience, for a financial institute of that size.

Sebastian Kälin
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changing the paymentdate for an ebill is tricky as there are three "edit" buttons on one page and you have to pick the correct one. Re ZKB support, thanks for the quick answers here, though it's currently not the case that it's the pen at the top corner. I would like to send you screenshots, however your app doesn't allow screenshotting....
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Zürcher Kantonalbank
April 19, 2024
Update: Our tests were successful - if you still can't change the payment date, we'll need more information to analyze the issue. Please send us a message in the app or contact us at 0844 840 140.
You can change the payment date for an eBill by selecting the edit icon (in the shape of a pen) at the top right of the screen before you approve it.