Rob Szarka
Although the ATM transaction itself did work, the way they list the price is misleading and their actual markup is very high. But what's worse is that the promo code they advertised here could not be redeemed because of an error in the form on their web page. I contacted them initially about this over a month ago, including full details and a screenshot and they've been "looking into" it ever since. No further communication. Additional emails to them ignored. Can't recommend.
122 people found this review helpful
Bitcoin Depot
October 23, 2022
Hi, we would like to chat with you with regards to your experience with us. Can you provide us your customer ID at support@bitcoindepot.com so that we can reach out?
There is a lot that goes into providing the convenience of converting cash to crypto, but we appreciate the feedback and aim to continuously improve the experience for our customers.
Tim Godfriaux
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I've tried to download the app 5 times. It get to 76 to 98 % then it just stops. Seems to me the new update or whatever they claim to have fixed is still broke. This app is a joke. Edit.... after it downloaded. I went to the store and paid for say $600. After it was sent to my wallet is $160 less. Then when I sent to a family member it took another $130. This is a scam. They don't tell you about the fees being so much. It does say a $3 fee. These jokers are robbing you blind.
9 people found this review helpful
Bitcoin Depot
February 20, 2024
Hi, if you can't download the app, please contact us at support@bitcoindepot.com. We will help you resolve the issue. Sending your bitcoin to a family member should have given you 3 priority options (H,M,L) with estimated network cost. Thank you!
William Ticker
I was very skeptical at first, but then, once I started using it, it was very easy to use.It took a little while for it to go through.But then bam there it is awesome
4 people found this review helpful