UPDATE: MALAYSIANS STAY AWAY AT ALL COSTS. YOU WILL NOT GET TO WITHDRAW YOUR FUNDS AND USERS KEPT IN THE DARK ON WHEN WE CAN GET OUR HARD EARNED MONEY BACK. Suggest open with CoinHako. Better rates and better service. Its web based but who needs a mobile app if it doesn't serve a purpose
Awesome App. Great to get started in crypto. Identification verification was done in a reasonable amount of time. Bank deposits show in my wallets in a reasonable amount of time as well. Love the graphs that are updated frequently! Thanks for the articles that come up every now and again! Haven't withdrawn anything yet, so I hope that will work when I need it to! Thanks Luno!
It's incredible that after 3 weeks yet I am still not verified. The UI and platform is good but the constant issue with transferring funds and verification is just insane. Based on their "first in first out" rules, I am surprised that I am still not verified. I wonder how customers that are "behind" the queue feels about this or Luno is just letting everyone to wait forever. At this rate, they will lose a lot of customer because everyone is just losing profits.
DO NOT USE THE QUICK BUY OPTION. They take WAY MORE than 1%. Only use the exchange!!! I lost large amounts of money falling for the quick option. They don't make this clear initially and it will cost you. The issue with quick buy is that it takes a large chunk of already made profits. The purchase rate is disclosed but the chunk taken from previous gains is the issue I had.
The app is unfriendly, especially when you are trying to trade on the exchange. The information difference between the exchange and the graphs is often over R5000 difference. The website is better from an exchange perspective. The graphs on both the website and the app need to to updated to compare to the same as the basic currency comparison graphs on the internet. This will increase the amount of traders on the exchange and moneys made through trades for Luno. Luno is one of the few websites easy for South Africans to register with and that traders ZAR against BTC and ETH even though it converts to USD first.
I love luno wallet. It's very simple to use. Few clicks for everything. The only problem is, that the BTC chart is different than real exchange price. The exchange prices are over 500EU higher! So be careful what you are buying! I would love to see the price what I'm really buying! I tried to send BTC lately, 30EU fee and transaction was pending over 8 hours, until I canceled. Probably not luno wallet problem...
In 4.0.2 (2017-11-29)
• We've launched our ETH/BTC exchange! You can now trade between Ethereum and Bitcoin 🎉
• You can now monitor the Ethereum price by setting Ethereum price alerts
• Bug fixes and performance improvements
Thank you for your feedback so far. If you have any suggestions please visit luno.com/help
Want to learn more about Bitcoin or Ethereum? Visit luno.com/learn
Track realtime bitcoin price. Auto track cryptocurrency portfolio💰.