
Mildred Vongs
I have used the app and I can tell you for sure that it's easy to navigate, adding a withdrawal account details is easy and creating a new pin as well is fast. And I know a couple of people around me who have testified to that. There are no hidden charges as well, you get to see how much interest you are paying according to the tenor you choose. Well done Shara for this opportunity.
2 people found this review helpful

adeleye adedoyin
Very good app. But you need to do the app in a way in which we log in will email in place of phone number with password. Someone request loan on my app without tell me. Because he have access to my phone. But it can't happen if session log in expired. Pls look into this.
60 people found this review helpful
Hi Adedoyin, thank you for your feedback and for raising this concern. Since 2021, we’ve strengthened app security with tighter session controls to prevent unauthorized access and third-party transactions. Please ensure your app is updated, and feel free to reach out via the Help Desk if you need any assistance.

Wangumartin muturi
Kindly stop sending me your messages. I don't want to be part of shara anymore. You couldn't give me another loan even After repaying all your debt. My bad i defaulted, but why freeze my account and fail to unfreeze it after repaying the debt?? I'm so disappointed. Please stop sending me messages kindly. You froze my account, you might as well as delete my details from your customers list seeing we don't owe each other anything!!!!!!
31 people found this review helpful
Hi Muturi, we’re sorry for the frustration and truly understand how this feels. Account access and eligibility are based on internal review policies, even after repayment. We also respect your request regarding communications. Please reach out via the Help Desk so we can review your account status and assist further.