Nationwide Banking App

Nationwide Building Society

About this app

Join over 6 million of our customers who are using the Nationwide Banking App for their everyday banking needs. It’s simple to get started.

Manage your everyday banking needs
Securely log-in using Biometrics or 3 numbers of your passnumber. Once signed in you can use the app to view your balances, make payments, search for transactions and much more.

Become a super saver
You can use the app to create Savings Goals, easily see what your savings interest rate is, and also make impulse savings into your account - without having to log in.

Frequently asked questions

-- I've never used the app before. How do I start?
Tap the 'Install' button on the screen to download the app. Once downloaded, simply follow the instructions on screen. From there, all you'll need are your Nationwide account details or debit card and card reader and the app will help you finish setting up.

-- How safe is the Nationwide Banking App?
Our Digital Banking promise means:

• We'll refund any money taken from your account without your authorisation
• We'll monitor & protect your account 24/7 with the latest technology
• We'll provide you with education on how to stay safe including top tips and information on the latest fraud and scam trends

(Please see our website for full terms and conditions. T&Cs apply.)

My app isn’t downloading
If your app isn’t downloading or seems to be stuck, to fix it:

1. Go to your phone’s settings and choose Apps > Google Play Store > Force stop
2. Then choose Storage > Clear cache
3. Try the update again.

You can use the app to

• View your accounts; savings, loans, mortgages, credit cards and current accounts.
• Browse our product offerings, and open new accounts
• Freeze/unfreeze your debit card
• Report lost or stolen cards
• Set up selfie authentication to pay without a card reader
• Change your passnumber
• Setup new bill payments and check existing payments (you may need your card reader for some transactions)
• Setup and track a Savings Goal
• Personalise your settings to update your personal details, get text alerts and go paperless
• Block transactions to gambling merchants

Ratings and reviews

the worst banking app in the United Kingdom. In order to use this app you have to carry around a separate physical card reader making the whole point of a mobile banking app useless. Furthermore the stupid card reader sometimes doesn't give you the correct details. I actually changed my bank over this app. open up an account with a real bank and get a real banking app.

I like Nationwide, mostly for its Fairer Share scheme. Two gripes: 1. For transfers to/from anyone else with Nationwide, it only shows their account details, no reference or name. You can't see who it's to or from. This is really very irritating and makes it really hard to keep track of who has sent you money. 2. The app often says it needs to be reinstalled. Luckily it's not true. Fully closing it and reopening it does the trick. Other reviews show others have this problem too

Easy to use, everything is straightforward and it's easy to keep track of my accounts. Rated 3* because there's a few features that would be great: a pay feature would be so good like other banks do for times I don't want to carry my purse with my bank card in; and a scan option to pay in cheques, especially since all my local branches are in town centres which are a pain to get to.

What’s new

We're rolling out easier debit card management in the app. You'll be able to securely view your debit card PIN and card details, whenever you need to.
This release also has some minor bug fixes and improvements to keep things running smoothly.
Love the app? Leave us a review – your feedback helps us improve.