
Art Iv
Complete sham, you will pay up to double price over every declared cost. 1/3 of every units are broken, but yiu will be charged for at least 5-10 minute tide if you unlock. Locking mechanics is sometimes broken but you will be penalized for not locking it. They make money by ripping you off with hidden fees. The BinPass pre-paid option is a scam, they will give you 15 unlocks but in many cases the unit will not ride, and you lose credits and unlocks. The feedback is non existent they never reply
1 person found this review helpful
Bin Ulaşım ve Akıllı Şehir Teknolojileri A.Ş.
November 3, 2022
Hello, first of all we are sorry for your experience. Can you send an e-mail to support@binbinscooters.com so that we can provide you with a better experience and evaluate your suggestions?

Bube
Really bad app. It said "Can't end the ride, no parking zone" and I was in a parking zone. No explanation, no clue, no info what parking zone is in their definition. No number to call for help. Until I figured it out, I had already spent more money and time than If I had called a Taxi.
1 person found this review helpful
Bin Ulaşım ve Akıllı Şehir Teknolojileri A.Ş.
May 25, 2026
Hello, we're sorry about the experience you had. We couldn't access your account using the username provided here. To help us assist you better, please send your feedback to support@binbinscooters.com.

Next Gen
Application took my balance and updating terms of service every month seems counter productive regarding usability. now its asking my passport id to use the app after taking my money? Im beyond comfortable giving my info to this kind of ID info - and it became huge downgrade.
1 person found this review helpful
Bin Ulaşım ve Akıllı Şehir Teknolojileri A.Ş.
April 6, 2026
Merhaba, yaşadığın deneyim için üzgünüz. Buradaki kullanıcı adından hesabına ulaşamadık. Daha iyi yardımcı olabilmemiz için, geri bildirimini destek@binbinscooters.com adresinden iletebilirsin.