Michele Hamlin
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When it works, it's great. When it doesn't, it's a real pain. Major problems with adding new devices. Plugs: can't do more than one at a time, usually only pair one every couple days if connects at all. Some disconnect completely that worked before & won't pair. Tried both Easy & AP methods, following all instructions & troubleshooting connecting new device. Light switches: won't pair at all. Grouping devices convoluted. Sometimes can't add new device to existing group, must delete grp & redo.
4 people found this review helpful
David M
App crashes all the time unless you block location access. The only way I was able to add devices was doing it manually by picking the device and then manually adding my Wi-Fi ssid and password. When it prompts that it needs location to scan don't allow it and just add them manually. This seems to stop the app from crashing and let's you add devices to a router that supports dual bands 2.4 and 5 without it getting upset.
50 people found this review helpful
Josh Suereth
I bought a four pack of bn-link 5ghz wifi devices. App constantly asks me to use 2.4ghz and fails to find my device. I somehow got it to register one of the four, and that's working ok. Outside of it just not pairing with devices (and I've tried permissions, reading manuals, etc, their app is just a POS), the UI is very unforgiving. It's not clear when setting up a schedule whether things will be on or off at any given time since you just pick a time to set a state. Very unhappy with it.
13 people found this review helpful