CIB OTP Token

CIB Egypt

About this app

CIB OTP Token allows you to generate a One Time Passcode needed to authorize 3rd party transactions outside own accounts on the Online Banking platform for the Commercial International Bank (CIB) Egypt.

Ratings and reviews

This app is unbelievably buggy. The OTP codes are constantly incorrect or expire instantly, making it impossible to log in or complete transactions. I’ve had to retry multiple times every single time I use it. For a banking security app, reliability should be the bare minimum. Please fix the OTP system and improve the app stability because right now it’s extremely frustrating to use.

every time the clock changes, the app stops working and you have to spend 30 mins on the phone with customer service trying to make it work

Horrible time wasting experience Everytime I use this app, knowing 200% I am entering the right OTP number, it gives me an error then locks me out. Trying to reactivate it is the most ridiculous and bugged experience. I've called the call center 10 times over the past two weeks, following all the ridiculous manual steps and everytime I try to reactivate it tells me that the serial is already activated, despite confirming from their side they reset everything and having uninstalled the app.

What’s new

Bug Fix.