CIB OTP Token

2.8
2.35K reviews
500K+
Downloads
Content rating
Everyone
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About this app

CIB OTP Token allows you to generate a One Time Passcode needed to authorize 3rd party transactions outside own accounts on the Online Banking platform for the Commercial International Bank (CIB) Egypt.
Updated on
Nov 6, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection

Ratings and reviews

2.7
2.32K reviews
Wesam El-Meniawy
January 9, 2026
The OTP generated by the app was frequently rejected as invalid, even when entered correctly within the valid time window, causing failed authentication. However, the support team responded very quickly and resolved the issue efficiently. The app is now working fine.
1 person found this review helpful
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CIB Egypt
January 9, 2026
Dear Ms. Wesam, We have been informed that one of our customer service representatives contacted you to provide assistance. Please do not hesitate to contact us again for further inquiries.
Ahmed Fathy
December 21, 2025
complete waste of time the application generates the code and when i paste it inside the cib application to perform a local transfer it keep telling me this code is invalid untill i got blocked it is full of bugs , I don't know why all of this steps to perform a transaction if someone has already made it into my banking application he would be also able to know this access this token application so why making all of this unneeded steps and the ui is pain in the head to deal with
6 people found this review helpful
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CIB Egypt
December 21, 2025
Dear Mr. Ahmed Fathy, We apologize if you have had an unsatisfactory experience. Please send us your mobile number and your name on Google store on this email: Socialmedia.support@cibeg.com, so we can contact you and resolve the issue you’re facing.
A Google user
March 21, 2019
very buggy, bad UI. As a developer, I am amazed how the app got published. Could not copy any info in step 2, whenever I go to another screen to copy the code and get back to the app, it resets to step 1 again, same happens if the screen gets locked. I had to write all the codes in a piece of paper first. The app is functional but not user friendly and buggy.
60 people found this review helpful
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CIB Egypt
March 21, 2019
Dear Valued Customer, Thank you for pointing that out. In addition, we will continue improving our services to provide you with the service you expect and deserve.

What’s new

Bug Fix.

App support

About the developer
COMMERCIAL INTERNATIONAL BANK EGYPT S.A.E
socialmedia.support@cibeg.com
Beside the French Embassy, In Front of Giza Zoo 21-23 El Nil Administrative Tower Charles De Gaulle Giza Egypt
+20 10 80035810

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