CIB OTP Token allows you to generate a One Time Passcode needed to authorize 3rd party transactions outside own accounts on the Online Banking platform for the Commercial International Bank (CIB) Egypt.
Updated on
Nov 6, 2025
Finance
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Ratings and reviews
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2.7
2.27K reviews
5
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Ahmed Fathy
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December 21, 2025
complete waste of time the application generates the code and when i paste it inside the cib application to perform a local transfer it keep telling me this code is invalid untill i got blocked it is full of bugs , I don't know why all of this steps to perform a transaction if someone has already made it into my banking application he would be also able to know this access this token application so why making all of this unneeded steps and the ui is pain in the head to deal with
CIB Egypt
December 21, 2025
Dear Mr. Ahmed Fathy,
We apologize if you have had an unsatisfactory experience. Please send us your mobile number and your name on Google store on this email: Socialmedia.support@cibeg.com, so we can contact you and resolve the issue you’re facing.
Hisham Higazy
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December 7, 2025
The CIB app in the most of the time refuses the code investigated from this app as the code is incorrect although you use the same code given !!
3 people found this review helpful
CIB Egypt
December 7, 2025
Dear Valued Customer,
We have been informed that one of our customer service representatives contacted you to provide assistance. Please do not hesitate to contact us again for further inquiries.
Amr Rashdan
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December 4, 2025
Very complicated app with too many steps and a waste of time.
2 people found this review helpful
CIB Egypt
December 4, 2025
Dear Valued Customer,
We apologize if you have had an unsatisfactory experience. Please send us your mobile number and your name on Google Play on this email: Socialmedia.support@cibeg.com, so we can contact you and resolve the issue you’re facing.