
Ayesha
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Very disappointing experience with this online store in Multan. I have ordered multiple times, and each time the order is accepted, but after 1β2 days they call and say most items are not available. If items are out of stock, why are they still shown on the website? Also had a bad experience with a sales staff member who questioned me in a disrespectful way for adding a low price item to my order. Every listed product is for sale, and itβs my choice what to order.

easy basic
Cart gets empty once we leave the application, whereas in previous version we could have add items in the cart at different times. And previously cart items used to remain in cart as long as we want. Secondly, in my Orders tag, there should be an option of reorder a specific order like previous version of this app. Thirdly there is no screenshot that someone can share as mentioned in previous remarks because cart doesn't show any error message, but just gets empty by switching to another app.
13 people found this review helpful
Chase UP Development Team
October 2, 2023
Hi, we are sorry that you faced an issue. Could you please share your contact details with us on customercare@chaseup.com.pk so that we can get in touch with you and resolve the issue.

Uncle Hash
As per March 2024, Everything was going fine & i placed my order. Got a message that order was confirmed. After two days of waiting, went to check the delivery status & it was marked cancelled God knows when. I placed the order again, got the message that order is confirmed. Waited two days more, went back to app, it was cancelled again without informing the user. Trying the helpline was useless 'cuz the number is dead. Seriously bro....
4 people found this review helpful
Chase UP Development Team
March 13, 2024
We apologize for the disappointment. Please share the order details with us at customercare@chaseup.com.pk. We will get in touch with you and do the needful. Thanks.