Jessie Ray
Constant issues on all my devices. Always freezing or completely crashing, audio will become delayed (especially when watching On Demand) , takes forever to load after changing channels, and constantly get the "can not connect to network" error message (internet is fine). The only way to get past these issues is to repeatedly restart the app.
26 people found this review helpful
Charter/Spectrum
May 7, 2024
We're sorry to hear about any issues with the Spectrum TV app. For direct assistance, please contact us by private message on Facebook (m.me/Spectrum), Twitter (https://twitter.com/ask_spectrum). To ask a question or provide additional feedback, please visit https://community.spectrum.net/categories/troubleshooting-the-spectrum-tv-app ^RJR
R A
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I don't use Facebook or X. After calling spectrum today, I learned that they have taken on more customers than they can service,so, they're downgrading all their customers! If it's not buffering, it's not recording. It is supposed to record 100 programs, but, only records 50! It's hit or miss... sometimes it will record, sometimes it won't! And you're no longer able to manage your DVRs from the app, so if you want to manage your DVR away from home, not possible!
145 people found this review helpful
Charter/Spectrum
April 23, 2024
We're sorry to hear about any issues with the Spectrum TV app. For direct assistance, please contact us by private message on Facebook (m.me/Spectrum) or on Twitter (https://twitter.com/ask_spectrum). To ask a question or provide additional feedback, please visit https://community.spectrum.net/categories/troubleshooting-the-spectrum-tv-app ^DT
Jane L
After connecting to Chromecast, the audio gets out of sync during commercial breaks. Constantly have to reselect the channel or reset the cast to fix it. Very annoying. Searching for sports to watch is also more difficult than necessary. They post every upcoming event and you have to scroll through the results to find the event actually happening live. They should list the live event at the top.
52 people found this review helpful
Charter/Spectrum
May 1, 2024
We're sorry to hear about this issue and would love to see how we can help. Please reach us on Twitter (https://twitter.com/ask_spectrum) or Facebook (https://www.facebook.com/Spectrum/) or post on our Community at https://community.spectrum.net/categories/spectrum-app-feedback ^HB