
Peter
Great for controlling power to household devices remotely. My research when I started using a few years ago suggested that the app actually might not be made in China. Every now and then the app forgets how to talk to a device and you have to reinitialize it. Which can be a pain if the device is hard to access. Happily it doesn't happen too often. For this reason, be cautious about using an UltraPro device for something you absolutely need to always work.
13 people found this review helpful

Brian Fahs
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crashes repeatedly whenever I open up an automation. used to work, now I can't edit existing automations :-(. uploaded logs, provided videos showing app crashing on different devices (foldable and non-foldable). The team can't debug their app crashing and doesn't listen as they keep thinking the issue has to do with the fold phone despite me clearly demonstrating the problem on a non-foldable phone. I gave up on them after a lot of trying over months
2 people found this review helpful
Jasco Products LLC
October 29, 2025
Brian, we’re currently reviewing a potential compatibility issue with newer Z-fold devices. These foldable phones introduce unique display and performance behaviors that can unexpectedly affect how existing apps function. Our team is actively investigating this, and the logs and videos you provided are helping guide that process.

Otter Von Bismarck
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It was working great, but there doesn't seem to be a way to lock it down, and it looks like someone has very easily hacked ours and is playing merry hell with our lights. This has forced us to turn them all off and revert to standard light while we look for a better protected app. If there's a way to fix this, please let me know!! I'll be happy to change the review if support gets back to me with a solution.
2 people found this review helpful
Jasco Products LLC
June 19, 2025
Otter, I would suggest that you call in. It could be anything, but we can not access your info unless you select the upload logs button in the app (which most users hardly ever realize is there). Everything is locked down; it's in the privacy agreement that is accessible through the app. Please give us a call at 1-800-654-8483.