
Otter Von Bismarck
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It was working great, but there doesn't seem to be a way to lock it down, and it looks like someone has very easily hacked ours and is playing merry hell with our lights. This has forced us to turn them all off and revert to standard light while we look for a better protected app. If there's a way to fix this, please let me know!! I'll be happy to change the review if support gets back to me with a solution.
Jasco Products LLC
June 19, 2025
Otter, I would suggest that you call in. It could be anything, but we can not access your info unless you select the upload logs button in the app (which most users hardly ever realize is there). Everything is locked down; it's in the privacy agreement that is accessible through the app. Please give us a call at 1-800-654-8483.

Peter Freeland
Great for controlling power to household devices remotely. My research when I started using a few years ago suggested that the app actually might not be made in China. Every now and then the app forgets how to talk to a device and you have to reinitialize it. Which can be a pain if the device is hard to access. Happily it doesn't happen too often. For this reason, be cautious about using an UltraPro device for something you absolutely need to always work.
13 people found this review helpful

Craig Morris
Love it! I've tried many of these wifi apps to control and schedule lights...this is the only one that works with my dual band router. It uses Bluetooth to manage the pairing to my router, and it is smart enough to figure out how to connec to the correct 2.4g band! Super initiative. Paired easily with my Alexa too! Very easy to manage the plugin from the home screen and the pre-set schedules were a snap to use. Great job!
7 people found this review helpful