
Will S
Defective Device Purchased a 4-outlet SmartPlug and had difficulty pairing right out of the box. After many tries, it finally connected. Fast forward 6 months... had to change networks. Could not get it to pair/connect again. Didn't have time to deal with it, so left it. When I did get time, I reached out to Philips/Jasco support (which was right around the 1 year mark). Agent tried troubleshooting but also could not get it connected, said it was defective. They wouldn't replace the unit.
3 people found this review helpful

Rich McCarty
It installed, it didn't recognize any of my Phillips products, and I haven't been interested enough to review it. I know it does not work on higher 5.1 wifi, and you have to manually add it on your router settings page to run 2.4ghz. There is no seamless connectivity without using more apps to use it. I've got 6.1 BT and 5.1wifi, if you have these products and they use 2.4, this app is not pro and more con.
4 people found this review helpful

Craig Morris
Wow, way easier to use than others, and the product adds to my network(AT&T dual band) so quickly. I love how the app discovers the 4 outlet tap automatically. The independent control of the outlets is a big convenience - and I can set different schedules on each. Love the timer presets.
6 people found this review helpful