JeevanPramaan

National Informatics Centre.

About this app

1.The App is for service pensioners and family pensioners.

2.The App works using Aadhaar based face, finger print or iris Authentication

A) Using app with Face Authentication (available in India only)

i) no external Biometric device is required, only AadhaarFaceRD service is
required.

ii) one can download AadhaarFaceRD from Google Play Store; search for
AadhaarFaceRd in Google Play Store ( Please note AadhaarFaceRD
service is available and works only in India )

B) Using app with Finger Print/Iris device

i) A registered biometric device is required either a finger print scanner or
iris scanner

ii) RD Service of the respective biometric device is required and can be
downloaded from Google Play Store

3. On successful submission of JeevanPramaan i.e Digital Life Certificate (DLC) a unique Pramaan-Id is generated and confirmatory SMS sent. Pramaan-id may be used for future reference and requirement if any.

4. Digital Life Certificate is automatically accessed by the Pension Disbursing Office for processing and hence it is not required to submit hard copy of DLC to the Pension Disbursing Office

5. Only those pensioners whose Pension Sanctioning Authority is onboarded onto JeevanPramaan can avail this facility. For list of Onboarded Pension Sanctioning Authorities please visit https://jeevanpramaan.gov.in

Ratings and reviews

This app is absolutely horrible . It is supposed to work for people who are unable to visit the bank or stay abroad. I have been trying to open the app here in Germany and I keep getting the same error. "Connection timed out". Installed the app on multiple devices still getting the same error. Have connected with VPN , BUT NO CHANGE. Govt has a long way to go if this is the condition of digital service .

"Another Monumental Governmental IT Disaster" keeps on saying improve lighting, tried additional lights, tried out in bright sunlights, same error , which is actually just an excuse or another way of saying either server is busy or the app cannot work right now. Don't know what more I can do? might have to bring the SUN inside the room. Shows the same error message even when it completes the scan and submits it. Sometimes works in 1st attempt but at other times took more than 10 attempts.

I like the app and the convenience it offers. however, I have observed that the app suddenly refuses to function. one has to go into the app to realize that an update is pending, update it and then start using it. it appears that a life certificate update was due for me some months back and i never got any notification. i realised that my pension had not been paid out,for 8 months. requesting the app developers to keep this use case in mind.