
Kadi Yao Tay
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Incredibly slow app. Great feature set, but unreliable when you need it the most. it's worse if you're in an emergency and you're on 3G internet. Don't even bother. Even on LTE or Starlink, takes forever to get to the login screen, and it takes too long to do transactions. best option is probably to get a debit/credit card. those are much faster. Not sure which is worse, restarting this app several times or turning into a pilot on the Telecel network.
3 people found this review helpful

Derrick Bryan Ampaw
It has become impossible to login to my personal account. Any time I try to login, it gives me feedback saying incorrect username or password. when I try to reset my password too, the app tells me the procedure is currently not available so I should contact customer support. I have tried several times but the issue is still there. I tried opening the app today but it refused to open. what's going on........
9 people found this review helpful

Belinda Parry
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For almost 2 months, I've not been able to use the app. Keeps crashing when I choose preference ID for forgotten password set up. I've sent a mail, called and went to branch to report all to no avail. SMS banking doesn't help much. This is so bad 👎
1 person found this review helpful