Durham One Call

2.3
29 reviews
5K+
Downloads
Content rating
Everyone
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Screenshot image
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About this app

Service in the City or County of Durham, North Carolina, is now just a touch away with the introduction of the Durham One Call smart phone app. With just one touch, you can now find the latest information and services offered by the City and County. Learn about or request services such as waste collection, recycling, potholes, street repairs, litter, unsightly properties, water and stormwater services. Use this smartphone app or call 919-560-1200 to launch a service request that will connect you with the appropriate department.
Updated on
May 17, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 2 others
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted
2.3
29 reviews
Carolyn Packer
December 15, 2020
The app makes it easier to communicate with Durham Govt. I would recommend the app be changed to allow me to store account numbers, such as my water account number, and my name, address, and telephone number because it is a pain to re-enter these every time I need to send a request such as a missed waste collection.
5 people found this review helpful
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Jeana Routh
June 30, 2022
Used to be great, no longer works at all (won't load). Reinstalling did not resolve.
1 person found this review helpful
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Durham Reality
December 1, 2021
The app no longer works. "Whoops, something went wrong" is displayed when attempting to open the app. Highly usable before this though.
12 people found this review helpful
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What's new

v4.3.3:
- UI Update
- Bugs fixes

v4.1.0:
- New UI theme
- Accelicon support

v3.9.4:
- Improved ADA compliance
- Minor bug fixes

v3.9.3:
- Push notification improvements
- Time zone in settings
- Minor bug fixes

v3.9.1:
- Minor bug fixes

v3.9:
- Android N support
- Topic-based push notifications to citizen subscribers
- Improvements to address validation
- Zoomable full-screen images
- Performance and error handling improvements
- Bug fixes