Access Services LA

Access Services Los Angeles

About this app

Access Services Log Angeles is an app that allows you to easily, with a tap of a button, see reservation status and track vehicle in real time.

Easy way to confirm your trip reservation, share your ride experience and rate your driver and vehicle, and get the live ETA for your vehicle.

Access Services LA allows you to check the location of a vehicle n-minutes before your scheduled time. You can use the system with a smartphone, computer and tablet.

* Online Reservations is an easy to use that allows you to manage your upcoming trips with Access. Book a trip to or from a previously visited address, edit an existing trip or cancel a trip, using your smartphone, computer or tablet.

If you need help to register, use the app, or report any system issues, please call the WMR help desk at 213.270.6099 or email us directly at [e-mail]

Ratings and reviews

This app is glitchy all the time. Please update and fix the bugs. Most of the time when I try to open the app, it just keeps thinking and never opens at all. What is the point if you can't track your ride. I would also like to suggest that we are able to track where the ride is after being picked up not just being able to track before pickup. This would give caregivers peace of mind that their loved ones using the ride gets to their location safely.

I just need to set an earlier time when I want to attend important appointments, for example, my intake interview. I had a 3pm intake to attend, and I was 50 minutes late. My access driver dropped off and did another pickup(s). I was there for over 10 minutes. My ride showed up at 4:05pm. It was a short stay. Next time, if I have somewhere to attend at 3pm, I should be there 10 minutes early.

App keeps saying that there is no internet connection. It keeps displaying invalid handshake response. I have tried to use both my wifi and the 5G connection with no response. I also tried to uninstall and reinstall the app. Please fix this glitch.

What’s new

International phone format support added for the callout number.
 Booking support added for the Santa Clarita Region. Santa Clarita addresses will be available for booking soon.
General performance improvements and minor bug fixes to enhance the overall user experience.