1.4
110 reviews
5K+
Downloads
Content rating
Everyone
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About this app

Experience the difference with TruSens Smart Air Purifiers, Z-2500 and Z-3500. Air purifiers reimagined, featuring remote sensing technology, dual airflow streams, and 360° filtration. Stay connected with your TruSens Smart Air Purifier from your smart device, whether you’re across the room or across town. Through easy-to-navigate screens, you can see real-time air quality feedback, set up a schedule, and track air quality trends. When it’s time to replace a filter or UV bulb, the app helps you place an order.
Updated on
Jan 3, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity
This app may collect these data types
App activity and Device or other IDs
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

1.3
103 reviews
Erick Idy
June 29, 2022
Purchased the Z-3500 in order to control it wirelessly. This feature just does not work. There is a bug with the Bluetooth detection within the app. My device recognizes it outside the app but it does not show up within the app itself. Just shows a "Searching for Device" and under it a whitescreen. It then says "device unable to be found". No current app update available for fix. *Edit* Fixed by revoking Bluetooth permissions and then giving access.
8 people found this review helpful
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ACCO Brands
April 12, 2023
Hi Erik, We are disappointed to hear that your experience with TruSens has been anything but positive. Andriod has now deployed the fix on their end, where the issues were being seen. Please update your app to the latest version to see results. For additional assistance, reach our Customer Support team at support@trusens.com or 1-833-878-7367.
nun ya
January 11, 2022
Literally the most frustrating app I've had installed in a decade. It used to be great but stopped working months ago. After the splash screen all I see is a blank white screen. The app was the deciding factor in my selection of the extremely expensive z-3500. I've cleared storage, reinstalled, and tried on 3 phones. Same behavior. Support is SLOW to respond and USELESS when they do. I planned to buy 3 large units and 5+ smaller units. Now I won't even buy nonsmart models out of principal.
5 people found this review helpful
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ACCO Brands
January 27, 2022
Hi Forlorn, We apologize that your experience with TruSens has been anything but stellar. Our technical team has worked to resolve this issue. Please update your app to the latest version to see results. For additional assistance, please reach our Customer Support team at support@trusens.com or 1-833-878-7367.
David Ortiz
January 28, 2022
The filter worked excellent when I bought it, but recently the app stop work were my phone can't connect to it. App just stay in blank/frozen Reviewing... The developer of the app contacted me after a month, stating that a new update was available. I updated it and gained access to the filter. The only problem I find is that every time I use the app to control the filter, I have to set it up again.... It doesn't save the settings on the smartphone.
7 people found this review helpful
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ACCO Brands
January 27, 2022
Hi David, We apologize that your experience with TruSens has been anything but postive. Our technical team has worked to resolve this issue. Please update your app to the latest version to see results. For additional assistance, please reach our Customer Support team at support@trusens.com or 1-833-878-7367.

What’s new

Bug fixes and code optimization

App support

Phone number
+18477964639
About the developer
ACCO Brands USA LLC
bryan.povish@acco.com
4 Corporate Dr Lake Zurich, IL 60047 United States
+1 414-719-0094

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