I've used this app for years and loved it, but for the past couple of months, every time I try and save my edited picture, an error code pops up and I lose the photo. If I uninstall and reinstall I can get it to save one picture but then the error code comes back after that. I've contacted support and it has been no help. I'm really disappointed nothing has been fixed for this yet.
16 people found this review helpful
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The app is great but for the last few weeks it has been crashing the moment I want to save a photo. I have Uninstalled and re-installed with no fix. I reached out to support and no reply! Awful and sad that they cant get this right. Also, a friend of mine has this for Apple, and had much more features than i do on android. Someone help!! Please.
11 people found this review helpful
A Color Story
7 October 2020
We are so sorry for the inconvenience. We believe that we have fixed this issue in our latest update (3.8.4), so if you could update to the latest version, that should fix this! If you have any questions or concerns please feel free to reach out to our support team at acolorstory.com/support.💛
Unfortunately this app has gone down the hole for me. I've been using this app for a couple of years now and have had the best experience. Lots of filters, I was able to link 2 of my insta accounts, and it was easy to manage. Now I can't even upload a picture from my phone let alone link my accounts. I was continually signed out and anytime I tried to get back in, I got an error. I've deleted the app, re-download, restarted my phone, made sure everything was updated and still nothing worked.
5 people found this review helpful