ActiveAlert

Active911, Inc

About this app

Respond to calls faster by getting the essential details right in your phone. No more copying down dispatch information or trying to enter an address while driving.

- Uses Google Cloud Messaging instead of SMS to get your 911 pages
- Converts hard-to-read dispatch data into legible sections
- Manage past and current calls in an orderly way
- Automatically maps alarm location
- “Active” response for tracking response efforts
- View other responders in real time on a live map
- Access relevant photos and documents from your phone, including pre incident plans, photos, and more

Formerly named Active911

Ratings and reviews

When it works, it's great. unfortunately, the updates occur so often, and without notice, that the settings are changed or the app needs to be manually updated. I've missed multiple call outs for missing persons due to this, as have a number of my teammates. I'm using Android, but Apple users also have this issue. Lives depend on consistent alerts, and we are becoming frustrated. We're now doing bi-weekly tests just to see if the app is working.

Overall this is a great app that helped bring my backwards employer into the 21st century only about 15 years too late. Unfortunately it has a major flaw in that the contrast of the road outlines/road names/background are such that it is very difficult for me to read the map, especially in the bouncy cab of the engine. To make matters worse the street names stay tiny no matter to what extent you zoom. I encounter this problem in all viewing modes but dark mode is the worst.

I love this app... When it works. I consistently have to uninstall and reinstall this app to get it to let alerts come through. Almost once or twice a week I have to uninstall it and put my device code back in to reconnect it. I would love to say that this app is perfect but it is very frustrating not receiving the call on my phone when I need information.

What’s new

ActiveAlert now includes enhanced map marker filtering, giving users more control over map visibility, along with general stability improvements to reduce unexpected app crashes. ActiveComms introduces the new in-app channel management feature that allows admins to add or remove members to channels and update speaking permissions directly from the app without visiting the website.