My department has been using this app for nearly a year. Great for rural departments as you can watch the map in the app to see where your members are, which means you now have an idea of their response time and not tying up a radio channel to see what their ETA is to the station. Great to use on large scale events to view exactly where personnel are. I can recall in one situation we never received a page via phone, not sure if was an issue with dispatch or internet. I know of several other departments in our county are using this app. Price is resonable compared to other apps.
Iffy on Samsung Galaxy s7 I have had this app for over a year and generally worked great on my old phone (HTC m8) now it won't give me alerts half the time when the phone is locked, even though it's listed as a priority notification, which sucks because I volunteer at a small but busy ambulance corps and we use the app to help coordinate responses.
JUNK!!! After several failed attempts at contacting support via phone and email still no response from them!! They take the money but do not offer any support!! The screen freezes or sits and shakes while going from black to gray!! The map is nothing short of a joke it might try to send you to an address 16 hours away 3 states over from where you need to be. We cover 165 square miles kind of hard to know every street in the entire district!! We have seen the "extras" coming soon for 2 years!! This APP is damn JOKE!
Alerts do not come through. I have had continous problems with this application. The alerts don't pop up like they should and at least 50 percent of the time the alerts don't come through at all. I have uninstalled multiple times and it might work for a couple of hours. Very unreliable for an application used by emergency services.
Wow This is pretty awesome!! Only wish you could control the link of the alert ( meaning I would like it to go off until I actually get to my phone ) and have a go off regardless of your phone is turned down or not.( meaning if my phone is on silent I would still hear the alarm)
Response Screen This was a great app when we first started using it. But with the most recent updates, the only responder it shows is mine. I have to click on results to see others. Not very useful. Please get this problem fixed.
* Fixed issue that was causing old Gingerbread devices to crash.
* Fixed issue that was causing the app to sometimes freeze.
* Added multi-threading to reduce lag when using response buttons
* Reorder agencies by long-pressing any agency in personnel and alert tabs
* Alert reports: Tap 'Report' under the responses link in the alert view.