ActiveAlert
4.0star
4.68K reviews
500K+
Downloads
Everyone
info
About this app
Respond to calls faster by getting the essential details right in your phone. No more copying down dispatch information or trying to enter an address while driving.
- Uses Google Cloud Messaging instead of SMS to get your 911 pages
- Converts hard-to-read dispatch data into legible sections
- Manage past and current calls in an orderly way
- Automatically maps alarm location
- āActiveā response for tracking response efforts
- View other responders in real time on a live map
- Access relevant photos and documents from your phone, including pre incident plans, photos, and more
Formerly named Active911
- Uses Google Cloud Messaging instead of SMS to get your 911 pages
- Converts hard-to-read dispatch data into legible sections
- Manage past and current calls in an orderly way
- Automatically maps alarm location
- āActiveā response for tracking response efforts
- View other responders in real time on a live map
- Access relevant photos and documents from your phone, including pre incident plans, photos, and more
Formerly named Active911
Updated on
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Ratings and reviews
4.0
4.57K reviews
Dave Blohm
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March 9, 2023
An excellent app with one major flaw. On Android devices, the app overrides Do Not Disturb but doesn't override when a user has the volume turned down. This has lead to missed alerts and renders the app unreliable. I've talked to other Android users and they've had the same experience. I reached out to the developer about this. Their fix was (paraphrasing) only use DND settings to control the volume on your phone, not volume buttons. Some of our android users have gone back to using pagers.
33 people found this review helpful
Active911, Inc
May 11, 2023
Thanks for your feedback. Weād like to know the details of the problem you mentioned. Please call us with the details at +15412237992. We'll pass it along to our development team and see if there is any way we can improve it.
A Google user
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December 9, 2018
Review for the previous version. The problem we have had is that when we pull up the map 90% of the time it shows directions to the wrong locations. Sometimes it's many miles in wrong directions. Not sure if this is the app or how the info is entered into the app but this a critical problem for our fire department. Latest version says this is fixed. If so, this will be a 5 star app.
39 people found this review helpful
Active911, Inc
February 19, 2019
Bob, are you still experiencing mapping problems? If so, our support team should be able to help. Please contact them directly by calling 541-223-7992, or sending an email to support@active911.com.
A Google user
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July 21, 2019
Great Customer Service! The map function wasn't working on my android phone after the last update. I contacted tech support and they had me uninstall the app, restart my phone, then reinstall the app. Once the next tones dropped, the map function worked again. Easy fix and great assistance. We cover 400+ sq miles of a rural area so the maps are not always accurate and we've be directed to the wrong location at times (thankfully we know the area well enough). Otherwise, very helpful tool!
26 people found this review helpful
What's new
Bug Fixes
