It's a cruel joke! They have left buttons in the app that work , still give you options, but they've removed all the information! Apparently their app designers don't know how to disable buttons. I just spent 2.5 hours on the phone trying to get basic information about my transactions because the buttons give me the options, but they have moved the info out of the app and onto an extremely badly designed website. Don't bother with the app because the relevant information is on the website only!
Bug(?) I just noticed... tried to pay a bill via the app, only to be told the requested date was to early, with no prompt as to what would be an acceptable earliest pay date. The web site, in contrast, told me when was the earliest they could schedule the payment. A better error message in the app would fix this. Mobile Deposit will work with Android 6,but you have to manually add permission for the app to access the camera. Citizens, please fix this so that the app asks for camera permission!
Citizens It's OK- Could use lots of improvements such as the Pay People has never worked. Is that smethng u plan on working on? Time Out comes really fast- I'm not sure why if I'm actively scrolling, it still times out? IDK- seems a bit underdeveloped for a bank app. Not horrible, can get my balance, just not great imo.
Great app! Everything is awesome love the mobile deposit and everything I can do and ease of use. Only thing is once in a while it freezes and you need to force stop and reset it but still not a big deal
Unable to view transactions Prior to the most recent update, you could view both the balances and the transactions on an account. Now, only the balance is visible. Clicking on the account to bring up the transactions no longer works. Considering that's probably one of the most important features out of any banking app, I have to give it a low rating.
Super convenient! Citizens Bank has made trips inside a branch unnecessary, at least as far as deposits are concerned. Its ATMs accept paper currency & check deposits, and with the app, I don't even have to leave the office/house to deposit checks. My only complaints is that since I got my Note 5 I've had some issues taking pics of the checks. Not sure why but the app doesn't want to take the picture. It always takes several tries.
Citizens Bank Mobile Banking Android App version 2.8.0 includes the following updates:
• Resolves messaging issue some customers were experiencing when making transfers
• Resolves issue when using the widget feature
• Restores saved settings feature that impacted some users
• Updates for new in app permissions required for Marshmallow devices. The new permission setting resolves the mobile deposit issue some customers were encountering when trying to access from a device running on Android 6.0
Citizens Bank Mobile Banking App gives you quick and easy access to your account
Our Mobile Banking application allows you to check balances anywhere, anytime.
Citizen's Bank mobile banking app allows you easy access to account information.