So disappointing...i cant pair the device to my hp using this app. Has been 4 mths since i bought the device and still cant use it yet. There is nothing wrong with the device, i am able to pair it using my hp, but not with the app. See all your previous reply to users are to ask them to send email to support group...Why dont Actxa just recify the problem in the app so that everyone can use the device? I bought the device and seller do not entertain refund and i am stuck here with a device that cant be use, and customer service is only on weekdays before 6pm. There is no way i can go down since i am working. Actxa..please do something about the apps please.
The app gets stuck on the opening screen, I can't get into it to sync data. Was working totally fine yesterday, now this morning I can't get into it at all. Have uninstalled and reinstalled several times to no avail! Disappointed as I have only been using the app for 4 days! Please fix!
Previously cant detect bluetooth at times. Need multiple tries. Then cant wake up at sleep mode and lost record after successfully log in. And today the app struck at loading page. Reinstall multiple times yet fail. It is suppose to help us monitor more efficiently and not waste more time trying to loop through the instability of the apps. Please improve it and assist me to log in.
Many times i uninstall and stall the app because i got difficulty connecting/sync especially to log sleep it always say failed to set tracker but bluetooth is fine, dashboard also updated. This so disappointing. So frustating. Hope you will do something to solve it.
Cannot sync all apps. As a developer, get your product and do a trial...Very very bad Actxa spur app. Singapore product , I must support...Please give us confident..Cheer
Pretty odd of an app. Stuck in sleep mode.. Can't even wake up after re-installing. Stupid!
Every update of our Actxa app includes improvements for performance and reliability.
- Improvements on account login and data synchronisation
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