DropDesk - Gestão Atendimentos

DropDesk Tecnologia de Software

About this app

DropDesk is the ideal platform for companies that need to organize customer service via WhatsApp with greater efficiency, control, and productivity.

No more depending on a single agent's cell phone or losing important information in scattered conversations. With DropDesk, your team handles calls from the same company WhatsApp number in an organized and professional manner.

Key features:

- Multiple agents on the same number
- Call distribution by department and queues
- Complete and centralized conversation history
- One-click call transfer
- Performance metrics and reports
- Conversation auditing and logging
- Secure cloud storage
- Support for sending files, images, videos, and audio

Ideal for:

- Accounting firms
- IT and MSP companies
- Retail and sales
- Technical support
- Companies that need to scale their WhatsApp customer service

With DropDesk, your company gains more organization, faster service, and total control of operations.

Download now and professionalize your customer service.

What’s new

Melhorias na estabilidade do app.