Afrihost

Afrihost (Pty) Ltd

About this app

The power of ClientZone in your pocket!

The Afrihost App gives you access to ClientZone's powerful features from the convenience of your phone.

Manage your products, top up data, make payments, check the network status and more from anywhere!

Do even more
● Log in with your Facebook or Google account.
● Create a new account.
● Sign up for new products (COMING SOON).

Products
● All your products in one place.
● Sort products by type.
● Pin your most used products for easy access.
● Top up directly from the homescreen.

My Account
● View and update personal details.
● Manage payments, view invoices and settle your account.
● View and track orders.

Network Status
● View the current status of our network.
● Subscribe to network notifications in your area.

Get Help
● Chat via WhatsApp Help or Live Chat.
● Get answers on the Help Centre or Afrihost Answers.
● View and submit Support Tickets.
● Submit a Call Me Back request.

Message Center
● View important messages, promotions and news directly on your device.

Ratings and reviews

Extremely good customer service and response times. Customer support and technicians are always quick to respond and helpful and never give up until the issue is resolved. Even if calls drop, they will call you back. We've been using them for a year now and they remain consistent. Whether it's via phone call, WhatsApp, email, in person or via the app, the support I've received as a FTTH customer has been consistently excellent. Well done.

2026/05/09 AFRIHOST AIRMOBILE: All was fine until I noticed the "older data" was not used after I bought a new batch. I still have just over 2Gig which is valid until end of this month. Message I got back from customer care was "This is due to the link having a higher priority than the older link" I truly hope their is a remedy for this issue otherwise I'll loose the "older data" due to this nasty "rule" for "higher priority".

From struggling to get my router, now I am struggling to have a stable connection. I haven't had a stable connection ever since I received my router. I keep losing connection everytime, It hasn't even been a month. "Don't test the speed, because the minute you do, the connection will be lost. If you have more than 2 devices watching something, you will lose connection" I have been emailing them, they told me they are doing an internal investigation but nothing. I haven't gotten any help.

What’s new

- Improved fibre signup flow and bug fixes.
- Improved location search details on coverage locations.
- Performance improvements and bug fixes.