SiluxChat

Silux Control UK Team

About this app

SiluxChat - AI-Powered Customer Support Platform

Transform your customer support with SiluxChat, the comprehensive AI powered platform designed for businesses and support teams.

KEY FEATURES:

🤖 AI-Powered Conversations
• Intelligent chatbot handles customer inquiries 24/7
• Real-time message updates via WebSocket
• Seamless conversation management

💬 Live Chat & Human Handover
• Full-screen live chat interface for support agents
• Smooth transition from bot to human support
• Real-time typing indicators and message delivery

📱 WhatsApp Integration
• Dedicated WhatsApp conversations tab
• Manage all your WhatsApp customer interactions in one place
• Unified inbox for all communication channels

👥 Multi-Role Support
• Admin dashboard with comprehensive analytics
• Tenant dashboard for team members
• Role-based access control and permissions

⚙️ Smart Features
• Auto spell check with multiple language support
• Offline detection with visual indicators
• Auto-logout for security (configurable timeouts)
• Connectivity status in real-time

Download SiluxChat today and revolutionise your customer support experience!

What’s new

• AI-powered customer support platform
• Real-time chat with live messaging
• Human handover for agent support
• WhatsApp integration
• Admin and tenant dashboards
• Push notifications for new messages
• Biometric authentication (fingerprint/face)
• Multi-language spell check
• Offline detection
• In-app browser
• Tablet-optimized layout