
A Google user
Too many issues 1) sometimes log in doesn't work. (web service unavailable). 2) checking in does not let you enter a different frequent flyer number, it has to match with the booking, it shouldn't give an error, just a warning and continue 3) it doesn't save traveler's information so you don't have to enter it every time you either book or check in for a flight. 4) sometimes it doesn't find reservations through record locator if you purchased your flight through an agency (that uses Amadeus)
6 people found this review helpful

Samuel Repka
Just atrocious. Half the time the app is not working, it is unable to save my flight using reference ID, don't even think about checking in using that app. Also, you know what is the best time to show a random advertisement about flying with AirEuropa? While browsing flights of course! I have never had such a bad experience with any other app.
1 person found this review helpful
AIR EUROPA
September 20, 2025
We're sorry for the difficulties you've experienced. Please share your booking reference and email at soporteapps@aireuropa.com so we can investigate. Your satisfaction is our priority and we’ll take steps to prevent this from happening again. Thank you.

Lynda Humberstone
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We're unable to check in! We're flying tomorrow (1/10/25) and have tried several times now, and the app says it's flagged as blocked for security reasons! We had no problem checking in on the outward flight, but homeward bound, no joy! So, just checked in on their website!