Airtel Xsafe

7.52K reviews
Content rating
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About this app

At Airtel, we make products which are helpful, easy to use & beautiful. The Xsafe app is no exception.

Xsafe app is designed to work with a series of our home security cameras. With this you can easily manage your cameras & smart devices at the touch of a button on your smartphone.

Key features:
• View Ultra High Definition live-stream of cameras anytime & anywhere
• With 2 way talk you can speak via camera & app
• Create custom perimeter zone to get alerts only in your preferred area
• Get instant alert of motion, person & intrusion
• Smart AI for person detection
• Best in class AI powered active defence mode to deter intruders
• Share motion detection videos with your loved ones

Xsafe alarm system:
• Arm your cameras to detect a movement from the app
• Instant alerts of any movement & view recordings anytime & anywhere

With Xsafe, your loved ones are never away from you.
Updated on
May 20, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App info and performance, and Device or other IDs
This app may collect these data types
Personal info and App activity
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

7.39K reviews
Shibalik Sanyal
February 23, 2024
It's been a year I am using this service from Airtel and I am extremely disappointed. Why? Let's see, A. Extremely slow application, doesn't load when you need it most. B. The footages are mostly a minute long or less. Many times I have missed important footages even when I have motion detection enabled. D. Application logs out and removes all cameras for me and my wife frequently. E. Recorded footages are only available till 12 AM of the day, next videos are available after almost 12hrs.
10 people found this review helpful
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March 5, 2024
We're sorry that you're encountering problems with the Xsafe app. We recommend updating or reinstalling the app as a first step to troubleshoot the issue. If the problem persists, please send us your registered mobile number via email at, and we'll investigate further to find a solution for you. Thanks, Team Airtel!
June 5, 2024
Completely inconsistent, everyday messed up, wierd functionality issues. Live stream refreshing issues, Cloud videos fetching issue, loads with xsafe image, not able to play videos more than a week niw, videos do not play completely gets stuck, complete event not captured, bookmark issue, previous days cloud video issue etc etc and lots more. Finally no safety n security with these cameras. Dead investment. Poor service, no one takes responsibility to address issues, no idea who heads this team.
4 people found this review helpful
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Adil Ali
April 27, 2024
Edit: Again the notification has stopped working. Not sure what is the use of this app and associated camera if notifications are not sent. Will Airtel take responsibility in case something bad happens and no notification is sent? Previous review: Notifications does not work when detection zone se set to "Entire Screen". We need to select the whole screen in Custom mode to make the notifications work. Bugs with notifications should be of top priority as this poses a security threat.
9 people found this review helpful
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January 18, 2024
We never want our customer to face such experience. To provide you best resolution kindly elaborate on your concern along with the registered details at We will be more happy to assist you. Thanks, Team Airtel!

What's new

Release notes:

1. Bookmark your favourite recorded cloud/sd card videos and quickly access through filters
2. Now Xsafe is available in Hindi language.