My Fibank

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About this app

Manage your finances with ease, wherever you are! My Fibank brings the bank to your pocket – secure, fast, and 24/7. 
The app is valid for Bulgarian citizens, foreigners living in Bulgaria and Greek citizens with a valid ID card or passport.

NOT A FIBANK CUSTOMER YET?📲
Become one entirely online via the app– fast, easy, and secure! Open an account, request a debit card and activate your banking without visiting a branch. Manage your money effortlessly. 

Access the full range of Fibank’s digital services and innovative features:

💸MONEY TRANSFERS
🔹Transfer funds domestically and internationally with just one click.
🔹blink transfers via mobile number (P2P)🚀 – make instant intra-bank and interbank transfers to contacts in your phone.
🔹Instant payments in euro (SEPA Instant Credit Transfer) – 24/7, 365 days a year.
🔹Add money to your account using a bank card – with no fees.
🔹Minors (14–18 years old) with a teen card can transfer funds between their own accounts (current and Smart teen account).
🔹Create templates, save favorite recipients, and track your transfer history.
🔹Exchange currencies and negotiate preferential rates for currency exchanges and transfers directly through the app.

🏦PRODUCTS AND SERVICES
🔹Investments: Trade stocks and ETFs on the Bulgarian Stock Exchange (BSE) and international markets (USA & Europe).📈
🔹Apply for a Consumer loan or Credit card, sign your contract, and access your funds instantly – fully online!💰
🔹Payment for parking zones (blink Parking) - pay instantly and without additional fees.🅿️
🔹Open a new current account, saving account or a gold account in XAU currency (non-physical gold).
🔹Open a new deposit account with an attractive interest rate.
🔹Instantly issue virtual debit and credit cards for fast and secure payments.
🔹Request a new debit card or a debit card for children and teenagers.
🔹Track and pay your utility bills, municipality taxes and fees to over 30 municipalities using the Utility payments option.
🔹Electronic vignette – buy and check validity, or pay a fine without a vignette.🚗
🔹Cash desk operations – submit a request for deposits and withdrawals or send a request for cash availability at a convenient Fibank branch.
🔹Flexible banking packages/plans with products and services for easier daily banking.

💳BANK CARDS
🔹Monitor payments and balances on your bank cards.
🔹Click to Pay: for easy and convenient online shopping.
🔹Repay outstanding amounts on your credit card – minimum or full payment.
🔹Google Pay: Add your bank cards in Google Wallet for contactless payments or use the internal NFC Payment.
🔹Card control and security: view your card details, including the PIN for virtual cards and check and adjust your transaction limits, choose new limits, set the card’s active region, or select usage channels (POS, Online, ATM).
🔹Installments: Split your credit card purchases into easy installments.

📱STAY INFORMED
🔹Loans – Access useful and detailed information about your loans.
🔹Notifications – Receive free alerts for every banking transaction.
🔹Detailed account statements – Check balances, transaction history, and fees. Export statements for both accounts and credit cards, including transaction history.
🔹Deposit information, including accrued interest and maturity dates.
🔹Easy navigation to Fibank branches and ATMs with up-to-date photos.

🔒YOUR SECURITY IS OUR PRIORITY
Choose your preferred login and identification method in the app: biometric data or PIN. You can change your security question used for password recovery, update your PIN, and securely change your mobile phone number.

📌IMPORTANT: Some of the services listed above may not be available:
🔹 when using the Greek version of the app;
🔹if the full functionality of the application has not been activated.

Learn more at http://www.fibank.bg , http://www.fibank.gr  or contact us at *bank or 0800 11 011 for Bulgaria and [phone] for Greece.

Ratings and reviews

The 3D code does not work at all! Either it arrives too late—by which point it’s no longer valid—or it doesn’t get sent at all. If I try to make an online payment that requires this type of verification, I have to repeat the process five or six times, and in the end I give up because it doesn’t work even once. All notifications are enabled. This has happened multiple times in the spawn of a couple months. Really bad bank, when it comes to this.

The app is set to english, but none of the notifications change language. Additionally, assorted segments of the app refuse to change language at all regardless of language settings. Telling me I am wrong while I still have notifications I cannot read does not make me want to change the review.

incredibly bad UI which is not only ugly and inconvenient , but ridiculously slow . common internal Server errors, random billing notifications on which you cannot count to be informed and non existent chat option which means the only way you can reach this weird bank is either In person or through phone where you pay 0.50 EUR per minute .. absolute garbage

What’s new

-Offices & ATMs - Updated and improved design;
-NFC Payments – New and improved user flow for digitizing a bank card;
-Enhanced security – screenshots and screen recording are restricted when sensitive information is displayed to provide additional protection for your data;
-General improvements and performance optimizations.

To continue using the app without interruptions and to enjoy full access to the latest features, please update to the latest version.