Does its job unobtrusively No one's thrilled to have to install this, but setup was reasonably painless, and it hasn't caused any problems in a year or so of having it.
Do not use if you don't have to. My company forces this app on any phone accessing company email. It randomly resets phones in the middle of the night, drains battery, and causes other apps to act up. All in, poorly made app.
This software is bugged and annoying It constantly tells me I need a passcode on my phone when I already have one. It will interrupt everything and bring up this message. I'm talking every 20 seconds. When I type my code in it just closes. I can even just hit back to get out of the message and it just closes. Every time I try to open the app it will only show me the same message and not let me actually get to the app functions. It also forces me to change my code at least once a day. Oh, to top it off, you can't delete it either.
My company uses this app and its associated apps (AirWatch Inbox, AirWatch Browser, AirWatch Samsung Service, AirWatch Container) and requires me to run it on my phone. I have a Samsung Galaxy S6 that's only one year old; the battery is in excellent condition. The AirWatch apps are the most disappointing "Enterprise Grade" apps I've used in I can't recall how long. What a joke. It drains battery life tremendously. Concrete data: my battery lasted more than 48 hours on a single charge with WiFi always on and several hours of phone calls and lots of text messaging. I usually do not have location services on to conserve battery life. Now, since AirWatch was installed, my battery drains in 30 hours with no phone calls. If I make 45 minutes of calls, the battery drains in 20 hours. I understand that there is going to be some overhead to do things such as ensuring that the device has a PIN lock and so forth. But this is just bad engineering plain and simple. I've been a software engineer and software architect for many years. This software is garbage.
Airwatch Cut my phone speed in half. Did not update email properly.
Battery hog Updated yesterday, battery life is half of normal today. Garbage.
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