
Rochelle Rozario
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Too many updates. Pls stop making us update every time. today again, 1 July 2025, its asking for an update. I updated some months recently, pls stop making us update. Last year, because of your update, I couldn't, as my phone was not compatible. Today it did. what if in the future it ask to update and it doesn't accept. Then we cannot open. Stop making us Update which is very very irritating.
16 people found this review helpful
Al-Futtaim Group
December 18, 2024
Hello, did your problem get resolved? If not, we are here to help you! Please do let us know at help@mybluerewards.com

M J
I'd give 0 ⭐️if I could. You forced us to move from the Marks & Spencer app with 10% cashback to this utter rubbish of an app with other brands which I'M NOT INTERESTED IN. And you're trying to make it pass like it's a benefit to get ONE percent cashback when I was getting TEN PERCENT before. You lot must think consumers are stupid. The 10% cashback was the ONLY thing that kept M&S competitive in HK now u lost even that. I'll use my credit and delete this app. Shame on you!!
24 people found this review helpful
Al-Futtaim Group
July 14, 2025
Hi, we’re sorry to hear about your disappointment. We understand your frustration with the changes. The move to the new app was aimed at offering broader benefits, but we truly value your feedback and will share it with our team. If there’s anything we can assist with, please reach out to us at help@mybluerewards.com.