
David Keyes
When you acknowledge as a patient, it spins forever. Force close and re-open app and it's acknowledged. Try to scan package, it can't hit servers on submit. Force close and re-open, its on the next step. Click and accept for banner or option of free welcome gifts, it spins indefinitely. Close and re-open does not fix that. Seems their team needs some more testing and all the crucial first steps have issues.
4 people found this review helpful
Align Technology
October 6, 2025
We're sorry that you are experiencing an issue. Please contact us at https://bit.ly/2qMoiAT so that we can help.

Illyssa Demarino
App is barely functional. The timer says -15:-55:-55 and trying to run it for the 35 min I needed to eat has it sitting at zero to where I have to use a stopwatch to track. This is pointless and I wouldn't use it at all if I didn't have to fit my virtual Invisalign. it shouldn't be difficult for you guys to have a correct functioning time tracker. Even my oral-b app is better at tracking time than this one is.
1 person found this review helpful
Align Technology
October 15, 2025
We're sorry for the frustration! Please contact us at https://bit.ly/2qMoiAT so that we can get more information on what's happening and help.

frangkee
- Flag inappropriate
- Show review history
Reminds me when I need to change to the next tray but setting up schedules has the potential of being offset. TIP: if you anticipate varied timelines go with a later date and then adjust the following weeks. Also, it does not follow the dark theme properly. The font color on the notification bar is unreadable.
7 people found this review helpful
Align Technology
June 19, 2025
Thank you for your feedback. If you would like to connect with us to provide additional details, please contact us at https://bit.ly/2qMoiAT.