Kaiser Permanente

Kaiser Permanente

About this app

Whether you're at home or on the go, the Kaiser Permanente app gives you a simple, secure way to manage your health — all in one place.

Live in Washington (outside of Vancouver/Longview)? Download the Kaiser Permanente Washington app instead.

With the Kaiser Permanente app, you can easily:
• Email your doctor’s office or Member Services with nonurgent questions
• Schedule, view, and cancel routine appointments and see information about past visits
• Fill or refill most prescriptions, check the status of a prescription order, and see a list of all your medications
• View your medical history, including allergies and immunizations, ongoing health conditions, and most lab test results
• Choose a doctor by browsing our online doctor profiles
• Find facilities and pharmacies near you
• Get care in a way that works for you — online, by phone, or in person
• Access your digital membership card to check in for appointments, pick up prescriptions, and more
• Get personalized reminders and health information as soon as they’re available

To get started, download the app and sign in with your kp.org account. If you haven’t registered yet, you can also create your online account in the app.

Ratings and reviews

Frequently doesn't show appointments until the day of, always has some kind of error message and to top it off the thing couldn't possibly run any slower! If you want to get something done you might as well get on the computer, but really only when their systems are up and working. Good healthcare, crummy/outdated technology

(Update: 05/2026)The UI still isnt good. Text looks washed out, no pinch zoom and no dark theme. All of which makes it hard to read for the visually impaired and seniors, Also been getting, "something went wrong. Come back later." Documents not loading and/or downloads not working. Biometrics is a plus. Did I mention no pinch zoom! (⊙_◎)/¯

the app has been broken for about 2 years now. I can't see my upcoming appointments, and nothing will load no matter what I do. tried uninstalling, reinstalling, force closing the app, clearing cache, etc. I can't make appointments, see notes from doctors, or even locations for where my appointments are. I've had to do everything via phone call, so the app is just wasting space on my phone.

What’s new

Members now benefit from:

  •  Improved new member onboarding (all regions)
  •  The ability to view Get Care Now wait times (SCAL)
  •  Enhanced integration between e visits and Get Care Now (SCAL)
  •  Improved prescription transfer capabilities (NW)
  •  Access to more detailed vision benefit information (GA)

Bug fixes and enhancements