Kaiser Permanente

Kaiser Permanente

About this app

Whether you're at home or on the go, the Kaiser Permanente app gives you a simple, secure way to manage your health — all in one place.

Live in Washington (outside of Vancouver/Longview)? Download the Kaiser Permanente Washington app instead.

With the Kaiser Permanente app, you can easily:
• Email your doctor’s office or Member Services with nonurgent questions
• Schedule, view, and cancel routine appointments and see information about past visits
• Fill or refill most prescriptions, check the status of a prescription order, and see a list of all your medications
• View your medical history, including allergies and immunizations, ongoing health conditions, and most lab test results
• Choose a doctor by browsing our online doctor profiles
• Find facilities and pharmacies near you
• Get care in a way that works for you — online, by phone, or in person
• Access your digital membership card to check in for appointments, pick up prescriptions, and more
• Get personalized reminders and health information as soon as they’re available

To get started, download the app and sign in with your kp.org account. If you haven’t registered yet, you can also create your online account in the app.

Ratings and reviews

Horribly slow to load each page. A lot of pages don't load at all. The app doesn't remember where I was if I switch to a different app, which forces me to start again from the home screen. The navigation is horribly unintuitive and sweeping back is always a brand new adventure. I wouldn't use this app if I want forced to.

This app, and the website, on Android, have always been painfully disorganized, deathly slow. Now after spending 3 weeks trying to get one of them to work without "we are experiencing technical difficulties" to order a prescription refill I'm now almost out of, I have to enter my credit card, and the box for "year" just shows "year"! No way to input a date. And lower down on the page, there's a disclaimer or something that stops in mid-sentence! Do Better. You are HEALTH CARE. Act like it!

Might as well just login on the web. I like the set up, it is easier than logging in online. But the app is constantly faulty. You can't take screenshots in the app but you can when logged in online. Then whenever there is an update there is always an issue. With the recent last two updates I can't even get in on the app, automatically kicks me out. Fed up.

What’s new

• Bug Fixes and Enhancements