Kaiser Permanente

Kaiser Permanente

About this app

Whether you're at home or on the go, the Kaiser Permanente app gives you a simple, secure way to manage your health — all in one place.

Live in Washington (outside of Vancouver/Longview)? Download the Kaiser Permanente Washington app instead.

With the Kaiser Permanente app, you can easily:
• Email your doctor’s office or Member Services with nonurgent questions
• Schedule, view, and cancel routine appointments and see information about past visits
• Fill or refill most prescriptions, check the status of a prescription order, and see a list of all your medications
• View your medical history, including allergies and immunizations, ongoing health conditions, and most lab test results
• Choose a doctor by browsing our online doctor profiles
• Find facilities and pharmacies near you
• Get care in a way that works for you — online, by phone, or in person
• Access your digital membership card to check in for appointments, pick up prescriptions, and more
• Get personalized reminders and health information as soon as they’re available

To get started, download the app and sign in with your kp.org account. If you haven’t registered yet, you can also create your online account in the app.

Ratings and reviews

the app is terrible, features don't work. you get alerted about a letter or a test result, and you go to get that information.And we'resorry , that's not available right now. I get a notice saying to schedule an appointment.But when I try , that's not available on the app either. and this was after supposed change an upgrade to the system.

Might as well just login on the web. I like the set up, it is easier than logging in online. But the app is constantly faulty. You can't take screenshots in the app but you can when logged in online. Then whenever there is an update there is always an issue. With the recent last two updates I can't even get in on the app, automatically kicks me out. Fed up.

This app sucks when it comes to the pharmacy. It will not allow me to change from shipping to pick up. Constantly searches and never let's you enter a zip code. Doesn't pull up any locations. I uninstalled and reinstalled, same issue. Please fix this! Now I have to go there and wait for them to fill 3 scrips, instead of ordering ahead to pick up. Thus spreading grems longer. Yikes!

What’s new

Members now benefit from:

  •  Improved new member onboarding (all regions)
  •  The ability to view Get Care Now wait times (SCAL)
  •  Enhanced integration between e visits and Get Care Now (SCAL)
  •  Improved prescription transfer capabilities (NW)
  •  Access to more detailed vision benefit information (GA)

Bug fixes and enhancements