Kaiser Permanente

4.7
139K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Whether you're at home or on the go, the Kaiser Permanente app gives you a simple, secure way to manage your health — all in one place.

Live in Washington (outside of Vancouver/Longview)? Download the Kaiser Permanente Washington app instead.

With the Kaiser Permanente app, you can easily:
• Email your doctor’s office or Member Services with nonurgent questions
• Schedule, view, and cancel routine appointments and see information about past visits
• Fill or refill most prescriptions, check the status of a prescription order, and see a list of all your medications
• View your medical history, including allergies and immunizations, ongoing health conditions, and most lab test results
• Choose a doctor by browsing our online doctor profiles
• Find facilities and pharmacies near you
• Get care in a way that works for you — online, by phone, or in person
• Access your digital membership card to check in for appointments, pick up prescriptions, and more
• Get personalized reminders and health information as soon as they’re available

To get started, download the app and sign in with your kp.org account. If you haven’t registered yet, you can also create your online account in the app.
Updated on
Dec 9, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 7 others
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.7
135K reviews
Kevin McCloud
September 26, 2024
Almost impossible to load a photo and send it. Actually, yet to get it to work (3 days). I'm sure on their end it works best by forcing you to select from a drop down menus - cumbersome, slow and painful from our end. You can't even select more than one recipient. Definetely needs an upgrade. The rest has been really good & I'd say equal to my chart app I'm used to using.
50 people found this review helpful
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Jonathan S
November 8, 2024
This app, and the website, on Android, have always been painfully disorganized, deathly slow. Now after spending 3 weeks trying to get one of them to work without "we are experiencing technical difficulties" to order a prescription refill I'm now almost out of, I have to enter my credit card, and the box for "year" just shows "year"! No way to input a date. And lower down on the page, there's a disclaimer or something that stops in mid-sentence! Do Better. You are HEALTH CARE. Act like it!
50 people found this review helpful
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Kaiser Permanente
November 19, 2024
Hi, Jonathan, and thank you for sharing your feedback. Please email us at KP-Member-Services@kp.org so we may follow up.
Clayton Markel
May 8, 2025
it works, sort of. The messaging and test results interfaces are awkward, and it's difficult to find things. It seems to have been designed without really thinking about making it easier for the end user, or without testing by actual people. But it does let you communicate, and get information, so there's that, which I guess is the purpose. Developers, if you want more feedback get in touch. There's too much to list in 500 characters
22 people found this review helpful
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What’s new

• Bug Fixes and Enhancements