Amazon Relay

4.6
29.9K reviews
500K+
Downloads
Content rating
Everyone
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About this app

The Amazon Relay mobile app is for carriers, owner-operators and drivers who want to manage their Relay freight on the go. From the grocery store checkout line to the parking lot of fuel stop, carriers and owner-operators can use the app to book and manage loads anywhere they get a phone signal. And truck drivers can use the Relay app to find the safest route for their Amazon cargo, along with site-specific information about facilities that makes entry faster.

If you’re a carrier or owner-operator, you’ll like…

* Load Board that makes it easy to book loads that fit your schedule
* Suggested Reloads that maximize drivers’ schedules by surfacing additional trips along their routes
* Post A Truck, which automatically books loads that match truck availability
* Trips page, where you can view booked loads and assign or update drivers
* Push notifications about important updates and announcements from Relay

Drivers will enjoy…

* Free navigation on truck-friendly routes, including routing to Amazon truck entrances
* Lane guidance that tells drivers which lane they should be in while approaching their next turn
* Notifications when loads are ready for pick up, when loads get cancelled, or when new loads get added to a driver’s schedule
* Load History, where drivers can view the last two weeks of loads hauled for Amazon
* Ability to report delays or disruptions to company dispatchers and Amazon
* Digital proof of delivery and bills of lading documents that make it easier to track paperwork

By using this app, you agree to the Amazon Relay Terms of Use (relay.amazon.com/terms (http://relay.amazon.com/terms) and Privacy Notice (www.amazon.com/privacy (http://www.amazon.com/privacy).
Updated on
Jun 26, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 3 others
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
28.2K reviews
Rob J Knight
July 5, 2024
July 5 1024. So now we have to take selfies 3 - 4 times during the work day. We have to ALWAYS have our location on for them. ALWAYS. Now the app glitches out on me from time to time. Sometimes when I am at a facility attaching to a trailer the app will say that the trailer is in a different location. When I try to hit the button to edit the details, it does nothing. It will stay stuck on that screen until you get to your next stop. Then, you will get a performance hit for not using the app. Smh
11 people found this review helpful
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Scarr
July 12, 2024
Random basis won't open navigation, stuck with an error message. Persists through restarts/updates. Log out/restart/in helps. Will need a commercial grade GPS no matter what. (Relay for truckers.) P.p. with updates it improves on some issues, and creates others. Today i had the the rest of my assigned schedule erase itself in the middle of a load transport, got shorted the $ for the load. Their entire database(ROC/Amazon yard app) doesn't show anything. Lucky i have BOL as proof. Save your BOLs
1 person found this review helpful
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Matthew Brinkley
May 20, 2024
there's definitely flaws in the system that could be asked or reviewed with contractors and or drivers for Amazon. overall it's a pretty well programmed application that makes it easy for jobs to get done. timing in my opinion is an issue of a multitude of things between rushing and unrealistic expectations. especially when giving a review about a delay and etc.