Amazon Relay

Amazon Mobile LLC

About this app

The Amazon Relay mobile app is for carriers, owner-operators and drivers who want to manage their Relay freight on the go. From the grocery store checkout line to the parking lot of fuel stop, carriers and owner-operators can use the app to book and manage loads anywhere they get a phone signal. And truck drivers can use the Relay app to find the safest route for their Amazon cargo, along with site-specific information about facilities that makes entry faster.

If you’re a carrier or owner-operator, you’ll like…

* Load Board that makes it easy to book loads that fit your schedule
* Suggested Reloads that maximize drivers’ schedules by surfacing additional trips along their routes
* Post A Truck, which automatically books loads that match truck availability
* Trips page, where you can view booked loads and assign or update drivers
* Push notifications about important updates and announcements from Relay

Drivers will enjoy…

* Free navigation on truck-friendly routes, including routing to Amazon truck entrances
* Lane guidance that tells drivers which lane they should be in while approaching their next turn
* Notifications when loads are ready for pick up, when loads get cancelled, or when new loads get added to a driver’s schedule
* Load History, where drivers can view the last two weeks of loads hauled for Amazon
* Ability to report delays or disruptions to company dispatchers and Amazon
* Digital proof of delivery and bills of lading documents that make it easier to track paperwork

By using this app, you agree to the Amazon Relay Terms of Use (relay.amazon.com/terms (http://relay.amazon.com/terms) and Privacy Notice (www.amazon.com/privacy (http://www.amazon.com/privacy).

Ratings and reviews

When loading pallets onto my truck at Amazon facility it asks me to scan the dock door QR code after every pallet scan. In the middle of loading all previous scans dissappear. Extremely ridiculous, counterproductive! And the order of stops on most routes makes no logistical sense. The GPS is awful. When you mute the audio navigation it will halfway mute your music app or whatever audio you have in the background. Therefore, I will continue to use waze. Waze has more features and is more visible.

I've changed my review.. Relay app started requiring take a selfie after each load, always glitching with location services... they want you to have an app running on a screen of your phone. You can not use any other apps on your phone without interruption of location services... it wasn't like this before... now, if a driver doesn't use the app on a phone screen, the compony gets point penalties... This is ridiculous! 👎

July 5 1024. So now we have to take selfies 3 - 4 times during the work day. We have to ALWAYS have our location on for them. ALWAYS. Now the app glitches out on me from time to time. Sometimes when I am at a facility attaching to a trailer the app will say that the trailer is in a different location. When I try to hit the button to edit the details, it does nothing. It will stay stuck on that screen until you get to your next stop. Then, you will get a performance hit for not using the app. Smh

What's new

Bug fixes and performance improvements