I have found this app (or the server behind it) completely unreliable. I sporadically have pages delayed for hours--sometimes even days--after which they all come through as a bolus. At times, they only come through when I open and refresh the app. This is obviously problematic when someone needs to reach you. I've used three different phones (on Android Marshmallow), all showing the same problem. I've spoken repeatedly to the telecommunications people and IS at my hospital, to no avail.
Utter garbage Completely unreliable system with pages arriving hours, sometimes days after they are sent. Sending to anyone using physical pagers results in a generic reply-to address so recipients are unable to see who sent the page or who to reply to. There is no way to append a consistent signature line as a workaround because the message templates replace the entire contents of the page. Ultimately every "solution" proposed is a workaround that doubles the effort needed to complete any action. I now text instead.
Customer Service Rep I've been reading over the reviews and may have some helpful tips. For IOS users check notification settings in IOS. Make sure you have turned all on and selected an alert style. This should help with preventing missed messages caused by the phone. Android users should check out Slider Widget Volumes. This app will control the volume if Spok if you are unhappy with the current settings. It is another app but works great if you use the longest widget. Tested and true!
Sometimes hit-or-miss in timing vs my pager it's linked to. Biggest request: an easy-to-set "Do not disturb" mode (e.g. for home) that's separate from the phone's settings.
Still no fix developers? Messages are not reliable. My hospital/service uses this app for paging. Sometimes pages are delayed as much as 12 hours. Unacceptable and a law suit waiting to happen.
Unreliable Often get pages 1 hour or more delayed. I 've gone back to using my pager.
Secure device ID
Display notifications on lock screen
Acknowledge alerts from lock screen
App upgrade does not require login
Simplified tone settings
Minor Bug fixes
Orthopedic Exam - 300+ clinical tests w/ videos, description, and evidence!
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