Spok Mobile

Spok Inc.

About this app

Spok Mobile™ is a critical messaging/alerting application for use in healthcare, government, and public safety environments. Requires a subscription /connection to a supported Spok system.

Spok Mobile simplifies communications and strengthens care by using smartphones for your hospital’s secure, critical communications: code alerts, patient updates, test results, consult requests, and more.

This intuitive application links to a powerful communication system where you can send messages/attachments to smartphones and other devices.

Users require all file access permission to upload the attachments in the app to share them with the hospital staff. The file upload feature is one of the most critical features of the app as users need to share key information like images, code alerts, patient updates, test results, consult requests, etc.

Ratings and reviews

Constantly crashing. Drains my battery. Sometimes I don't get messages until I open the app. When messages come through, it always switches my ringtone setting from vibrate to sound, which is very distracting because text messages and call notifications will come through with full sound while I'm working with patients. Not a functional app on the Galaxy S23.

Update: Looks like after a year, they have finally fixed the android volume issue. Such speedy service, thanks. /s App ignores the phones volume settings. It's either silent or full blast. Extremely disruptive when I get a page at night or am in a room with a patient. There are options for volume in the settings but they are all grayed out. In addition it changes the ringer volume of your phone to full blast every time you get a page. So all future notifications from any app or text also become extremely loud Almost all the negative reviews are about this, but nothing is ever fixed or addressed.

This thing is obviously half baked and never tested on Android phones. Sometimes I don't get a page unless I open the app. Sending a message simply doesn't work. Sometimes when I get a page the app will stay in my pull down notification area and unlike other apps can't be dismissed by swiping away. When you copy the text contents of a message it doesn't actually copy anything even though it says it did. You can't ever respond to a message because it doesn't have a sender. In a word: awful.

What's new

Bug fixes and Various Performance Improvements