Amcrest Cloud

Amcrest Technologies LLC

About this app

Amcrest Cloud is an AI-powered cloud service designed to work exclusively with the Amcrest line of IP cameras, including the latest 4K models.

The service is a premium cloud video monitoring platform designed for the home and small business and includes cloud storage, advanced camera health checks, motion detection alerts and more! The Cloud AI module enables world class people, vehicle, animal and objection detection to power your cloud surveillance.

Ratings and reviews

Would give negative stars if possible. It just. doesn't. work. Set up the cameras in the app and it only returns a black screen when attempting to view. Takes FOREVER to load and I'm on a 10gb fiber connection. Ui is absolutely awful too. Ugly and it doesn't work? Come on, get it together. I hate that the Amcrest hardware is so good, because their software is complete trash in every way and they are terrible at customer service.

It is a little clumsy, but does what it needs to do. My cameras do lose connection once in a while, would be nice if there was a feature to alert us when that happens. The app records and plays back the video as needed, but it is a very basic app. Update 1/12/23 The app can't keep me signed in. It loses connection after about 30 seconds of being logged in. 10/21/2024 The new version of the app does not allow me to download videos as it did in the past. The app keeps crashing.

The first couple of weeks this app worked like a charm with my Amcrest camera. Now I open it and it says "No Events" and doesn't go off or save footage when there is motion anymore. It's basically worthless to me now. I've tried troubleshooting and everything. And it just isn't working now. Very disappointed.

What’s new

- New add camera wizard
- Numerous other bug fixes and performance improvements
- Fixed crash during add camera process